Summary
Overview
Work History
Education
Skills
Timeline
Generic

AnnaLeah Mecham

Provo

Summary

Dynamic and results-oriented professional with a proven track record, adept in problem-solving and employee training. Excelled in creating inclusive environments and enhancing customer satisfaction, showcasing strong teamwork and leadership skills. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

4
4
years of professional experience

Work History

Patient Experience Coordinator

Serenity Mental Health
Provo
03.2025 - Current
  • Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Facilitated communication between patients and healthcare providers, ensuring timely resolution of concerns.
  • Trained new staff on protocols, enhancing team productivity and service quality.
  • Maintained confidentiality while managing sensitive information about patients' medical history, treatment plans, and personal circumstances.

Camp Counselor

Oakcrest Girls Camp
Kamas
05.2023 - 08.2023
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Shift Lead

Cute Little Fabric Shop
Murray
08.2021 - 05.2023
  • Completed store opening and closing procedures.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Bachelor of Arts - English Teaching

Brigham Young University
Provo, UT
05-2028

Skills

  • Problem-solving
  • Customer service focus
  • Strong teamwork
  • Employee training
  • Time management
  • Healthcare
  • Positive engagement
  • Team leadership
  • Organization skills
  • Verbal and written communication

Timeline

Patient Experience Coordinator

Serenity Mental Health
03.2025 - Current

Camp Counselor

Oakcrest Girls Camp
05.2023 - 08.2023

Shift Lead

Cute Little Fabric Shop
08.2021 - 05.2023

Bachelor of Arts - English Teaching

Brigham Young University
AnnaLeah Mecham