Annalee Brown-Daley
Orlando
Summary
Passionate about supporting patients in environments dealing with mental health concerns such as trust and respect. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Highly capable Personal Assistant skilled at prioritizing tasks with ease. Bringing several years of experience supporting executives with high-stress and high-profile careers. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Sevita
Orlando
05.2025 - Current
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing social skills through engaging activities and interactions.
- Collaborated with a multidisciplinary team to create personalized care plans.
- Maintained accurate documentation of client progress and incidents as required.
- Trained new staff on best practices in direct support services and client care techniques.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Direct Support Professional
Attain Inc
Orlando
05.2019 - 02.2021
- Provides direct assistance to participant in self-help, socialization, and adaptive skill, training, retention and improvement.
- Implements behavior support plans of participants to reduce inappropriate behavior/maladaptive behaviors and to acquire alternative adaptive skills and behaviors.
- Provide assistance and training on independent community living skills, such as personal hygiene, light housework, laundry, meal preparation, transportation, grocery shopping, using telephone, and medication and money management.
- Participates in development and implementation of each individuals support plan.
- Assist individual with profound intellectual disabilities and autism with completion of everyday task in order to achieve as much independence as capable of.
- Assists client with administering medication assists client on daily activities, bathing grooming, feeding and light housekeeping ensure clients safe and taking care of.
- Medication trained staff assists client with mild intellectual and physical disabilities provide supervision and guidance for client during skill building activities.
- Medication with mild intellectual and physical disabilities provide supervision and guidance for client during skill building activities.
Stocker/Dispatcher
Amazon Prime Products
Orlando
07.2017 - 06.2018
- Maintained updated and detailed records of calls in physical and electronic database.
- Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Keep records on use and /or damage of stock or stock handling equipment.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors..
- Performed inventory control, such as counting and stocking merchandise
- Checked packages and merchandise for damage and notified vendors.
Dietary Aide
Florida Living Nursing Center
Orlando
04.2016 - 02.2017
- Quickly and accurately served specific meals to patients with special dietary needs.
- Prepared meals/snacks as assigned by supervisor according to planned menus established schedules resident requests and sanitary directives.
- Loaded and distributed food trays and carts to residents rooms and/or dinning room areas; collects and returns food carts to dishwashing area.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Updated information on diet card and diet lists as needed.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Customer Service Representative
Taco Bell
Orlando
01.2015 - 04.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Utilized all machinery and equipment while observing various safety precautions and practices .
- Operated drive-through window and sales register quickly and efficiently.
- Demonstrate integrity and honesty while interacting with guests, team members and managers.
- Prepared all food orders with 2-3 minute time frame.
- Strictly followed all cash, security, inventory and labor policies and procedures.
Sales Associate
JCPenney
Orlando
11.2013 - 12.2013
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Restock shelves and help maintain organization of 45,000 square-foot retail store.
- Connect hundreds of customers to quality products on a daily basis.
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchase.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Medical Assistance
Florida Career College
Orlando, FLHigh School Diploma -
Little London High School
JamaicaSkills
- Care plan assessment
- Community integration
- Patient Assessments
- First Aid /CPR/AED certified
- Behavioral Management
- Meal Planning and Preparation
- Patient Care
- Medication Administration
- Rehabilitation
- Cleaning
- Meal Preparation
- Patient Management
- Administering Medication
- Developmental Disabilities
- Indirect Patient Care
- Emotional Support
Timeline
Direct Support Professional
Sevita
05.2025 - Current
Direct Support Professional
Attain Inc
05.2019 - 02.2021
Stocker/Dispatcher
Amazon Prime Products
07.2017 - 06.2018
Dietary Aide
Florida Living Nursing Center
04.2016 - 02.2017
Customer Service Representative
Taco Bell
01.2015 - 04.2015
Sales Associate
JCPenney
11.2013 - 12.2013
Medical Assistance
Florida Career College
High School Diploma -
Little London High School