Annaleese Perez
Weatherford,TX
Summary
Dynamic professional with a proven track record at Chick-fil-A and MrJims.Pizza, enhancing customer satisfaction and fostering a culture of engagement and continuous learning. Skilled in verbal communication and exceptional customer service, I excel in staff training and conflict resolution. Achievements include boosting team productivity and implementing effective marketing strategies to attract new customers.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Chick-fil-A
10.2024 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Manager
MrJims.Pizza
09.2018 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
Education
Bachelor of Science - Psychology, Minor in Human Resources
Texas Woman's University
Denton, TX08-2025
Skills
- Verbal and written communication
- Strong teamwork
- Exceptional customer service
- Staff Training
Timeline
Restaurant Team Member
Chick-fil-A
10.2024 - Current
Manager
MrJims.Pizza
09.2018 - 08.2023
Bachelor of Science - Psychology, Minor in Human Resources
Texas Woman's University