Annaleicia Buckley
Lake Charles,LA
Summary
Dynamic professional with extensive experience in customer service at Brookshire Brothers Pharmacy, excelling in multitasking and team collaboration. Proven ability to build strong customer relationships while ensuring compliance with HIPAA regulations. Certified in CPR/AED, skilled in patient care and blood collection techniques, consistently delivering exceptional service in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Tokyo Japan
10.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Pharmacy Cashier
Brookshire Brothers Pharmacy
08.2021 - 05.2022
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
Education
Certificate of Technical Studies - Sterile Processing Technician
Sowela Technical Community College
Lake Charles, LA05-2025
Certificate of Technical Studies - Phlebotomy/EKG Technician
Acadiana Area Career College
Lafayette, LA04-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Venipuncture
- Patient care
- Sample and specimen collection
- Blood collection techniques
- Electrocardiogram interpretation
- Vital signs measurement
- Lead placement
Certification
- National Certified Phlebotomy Technician (NCPT)
- Sterile Processing Technician
- EKG Techninican
Timeline
Waitress
Tokyo Japan
10.2022 - Current
Pharmacy Cashier
Brookshire Brothers Pharmacy
08.2021 - 05.2022
Certificate of Technical Studies - Sterile Processing Technician
Sowela Technical Community College
Certificate of Technical Studies - Phlebotomy/EKG Technician
Acadiana Area Career College
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