Annaleis Irwin

• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Working the register.

Counting cash

Prepping food for the next day

Cooking food and making sure its cooked accurately

Cleaning the deep fryer

Making sure everything is sanitized correctly

Taking out the trash

Sweeping the floors

Serving customers and doing their order correctly

• Adjusted seasonings of dishes during cooking process in order to enhance flavors.
• Followed established procedures and requirements for safe food handling, storage and service.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

• Upsold additional items based on customer interests and needs.
• Maintained cleanliness of store environment including floors, windows, displays.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Handled customer complaints in a professional manner.
• Processed credit card transactions quickly and securely.
• Built and maintained relationships with peers and upper management to drive team success.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained up-to-date knowledge of store merchandise and policies.
• Processed transactions using a point-of-sale system.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Answered incoming telephone calls to provide store, products and services information.
• Assessed customer needs to provide assistance and information on product features.
• Placed special orders or called other stores to find desired items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Worked with fellow sales team members to achieve group targets.
• Answered customer inquiries regarding product features, pricing, and availability.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.