Summary
Overview
Work History
Education
Skills
References
Timeline
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Annaliese Davies

Schertz,Texas

Summary

Proven leader with a track record of driving sales growth and enhancing customer satisfaction at Lucy Coopers New Braunfels. Skilled in mixology and project management, I excel in multitasking and problem-solving. Leveraging attention to detail and a Texas Food Manager Certification, I've successfully trained teams, negotiated with vendors, and boosted operational efficiency. I am also familiar with wide range of beers, liquors, wine and cocktails. I aim to work together with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Lucy Coopers New Braunfels
New Braunfels, TX
11.2023 - Current
  • My work consisted of managing daily operations and ensuring a smooth, efficient workflow. I have supervised and trained a team, providing guidance and support to maximize productivity. In collaboration with the manager, I developed strategies to achieve sales targets and improve customer satisfaction. I conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage. I resolved customer complaints and concerns promptly, ensuring high levels of service at all times. In the absence of the manager, I assumed full responsibility for overseeing operations. I built strong relationships with vendors and suppliers, negotiating favorable terms for procurement. Additionally, I created training materials and led sessions for new hires on company policies and procedures.

Lead Bartender

Coyote Ugly Saloon
San Antonio, TX
05.2021 - 10.2023
  • I was a speed bartender with extensive experience in the food and beverage industry, known for my ability to efficiently manage high-volume service, while delivering exceptional customer experiences. With expertise in maintaining optimal stock levels of beverages, garnishes, and supplies, I ensured the bar was always well-equipped. I have a comprehensive understanding of cocktail recipes, ingredients, and techniques, allowing me to craft high-quality drinks with precision. I am highly proficient in operating cash registers and managing tabs with accuracy. I take great pride in maintaining a clean and organized bar, including glassware and tools, ensuring a streamlined service environment. Additionally, I am dedicated to adhering to all liquor laws and regulations, upholding responsible serving practices at all times.

Bartender

Applebee's Grill + Bar
California, CA
06.2017 - 04.2021
  • Trained new bartenders on drink preparation and upselling techniques.
  • Effectively multitasked within fast-paced environment.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Greeted guests with friendliness and professionalism.
  • Greeted frequent visitors by name and explained new promotions.

Recreation Leader

County Police Activities League
Modesto, CA
06.2016 - 01.2019
  • Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
  • Supervised and coordinated work activities of personnel.
  • Assisted with marketing efforts by creating promotional materials for events and programs.
  • Maintained communication with parents and guardians regarding their child's progress in the program.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Completed and maintained time and attendance forms and inventory lists.
  • Facilitated team building exercises among participants to promote positive relationships.

Education

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
12-2024

Skills

  • Texas Food Manager Certified, 2024
  • Attention to detail
  • Problem solving
  • Sales growth
  • Project management
  • Sales monitoring
  • Multitasking and organization
  • Mixology
  • Behavioral analysis
  • Case management

References

References available upon request.

Timeline

Assistant Manager

Lucy Coopers New Braunfels
11.2023 - Current

Lead Bartender

Coyote Ugly Saloon
05.2021 - 10.2023

Bartender

Applebee's Grill + Bar
06.2017 - 04.2021

Recreation Leader

County Police Activities League
06.2016 - 01.2019

Bachelor of Arts - Psychology

Texas State University
Annaliese Davies