Summary
Overview
Work History
Education
Skills
Timeline
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Annaliese Dockter

Ogilvie,MN

Summary

Punctual and honest employee with a solid background in many environments. Satisfies customers with exceptional and friendly service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier

Johnsons Hardware & Rental
07.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in whole store.
  • Stocked, tagged and displayed merchandise as required.

Shift Leader

Dairy Queen Grill & Chill
11.2021 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Barn Hand

Storm Quarter Horses
02.2021 - 09.2021
  • Cleaned stalls, pens, and equipment using tools for optimal health of the horses.
  • Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.
  • Observed animals and notified supervisor of signs of illness.

Education

PSEO - Generals

Pine Technical And Community College
Pine City, MN

High School Diploma -

Ogilvie High School
Ogilvie, MN
06.2023

Skills

  • Complex Problem-Solving
  • Total Payment Calculation
  • Cash Register Systems
  • Hospitality and Accommodation
  • Order Taking
  • Verbal and Written Communication
  • Receipt and Refund Issuance
  • Product Location
  • Time Management Skills
  • Farm Operations Management

Timeline

Cashier

Johnsons Hardware & Rental
07.2022 - 08.2023

Shift Leader

Dairy Queen Grill & Chill
11.2021 - 06.2022

Barn Hand

Storm Quarter Horses
02.2021 - 09.2021

PSEO - Generals

Pine Technical And Community College

High School Diploma -

Ogilvie High School

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Annaliese Dockter