Annaliese Franklin

Motivated information technology and business graduate with customer service and ophthalmic technician experience. Equipped with a solid understanding of both business management and IT concepts, I bring excellent problem-solving, communication, and teamwork skills that I have developed through experience in customer service and healthcare environments. In my research of business and technology case studies, I have learned how information systems address efficiency, coordination, and communication issues facing modern businesses and the obstacles faced when implementing or upgrading information systems. I am eager to apply this knowledge of business and information systems in an entry level role in customer service, help-desk, project management, or a role that bridges IT and business functions.