Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Lisa Gazzola

New York,United States of America

Summary

To leverage my extensive international experience - across the United Nations and the private sector - alongside a solid technical and academic background, to drive the establishment of strategic partnerships, lead the negotiation of high-level policy frameworks, and strengthen crisis management efforts by advancing resilience, agility, and innovation within global supply chains.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Chief Policy, Liaison with Member States and Memorandum of Understanding, Office of the Director

United Nations, Department of Operational Support (DOS), Office of Supply Chain Management
New York, United States of America
08.2021 - Current
  • Company Overview: International Organization managing peacekeeping operations and special political missions deployed in 4 continents.
  • Led the administrative and financial arrangements for the conduct of the General Assembly mandated actives, such as the Working Group on Contingent-Owned Equipment and the Quadrennial Survey on Personnel Cost Survey (QS).
  • Coordinated with relevant counterparts within the UN Secretariat, fostered and strengthened cooperation on major partnership-based operational support initiatives with Member States, including negotiation of agreements and monitoring of performance and other elements of partnership arrangements.
  • Provided strategic and policy advice to Member States, the UN Secretariat, and peace operations on matters related to uniformed capabilities, equipment and the Organization’s reimbursement framework.
  • Provided strategic, operational, and policy advice to Member States, international partners, stakeholders and field missions on matters related to uniformed capabilities, contingent-owned equipment, and the Organization’s reimbursement framework, supporting informed decision-making and effective diplomatic engagement.
  • Delivered high level briefings to Member States and other global and regional partners/stakeholders on strategic policies and mandated tasks, capacity building, improving and fostering collaboration among strategic implementing partners.
  • Drove change management and process improvement by effectively supporting the implementation of decisions adopted by the General Assembly and other Legislative Bodies.
  • Coordinated and oversaw the preparation of relevant inputs to reports submitted to intergovernmental bodies, including - inter alia - the Advisory Committee on Administrative and Budgetary Questions, the Fifth Committee, the General Assembly, as required.
  • International Organization managing peacekeeping operations and special political missions deployed in 4 continents.

Officer in Charge, Planning and Sourcing Support Section

United Nations Global Service Center (UNGSC)
Brindisi, Italy
05.2019 - 08.2021
  • Established a strategic partnership between UNGSC and the UN Development Coordination Office (UNDCO) to manage assets across 132 Resident Coordinator Offices worldwide, enhancing operational efficiency and accountability.
  • Oversaw global asset management functions, providing strategic support to field mission liquidations, enhancing data accuracy in SAP (Umoja), and delivering expert guidance in the development and implementation of asset management policies, procedures, and training programs.
  • Developed global annual demand plans by collecting, consolidating, and analyzing individual demand plans from Peacekeeping Missions (PKMs), Special Political Missions (SPMs), and other UN Secretariat entities to align operational needs with organizational priorities.
  • Provided sourcing support to missions and other UN Secretariat entities, including standardization of key acquisition and support documents, technical review and clearance related to sourcing activities, assessment and on the ground support and development and provision of design and solicitation documents.
  • Enhanced the global Contract Performance Management Reporting Tool (CPRT) by integrating the Instant Feedback System (IFS)/Five-Star Rating feature, enabling real-time capture of delivery performance feedback for goods and services.

Supply Chain Performance Management Officer (P-4), Enabling & Outreach Service

United Nations, Department of Operational Support (DOS), Office of Supply Chain Management
New York, United States of America
10.2017 - 05.2019
  • Represented business stakeholders in the development of a UN Supply Chain Performance Management Framework aligned with the SCOR model, driving measurable improvements in supply chain reliability, responsiveness, agility, cost efficiency, and asset utilization to support DOS strategic objectives.
  • Established Key Performance Indicators (KPIs)/metrics and designed Business Intelligence (BI) dashboards and scorecards, laying the foundation for developing a comprehensive data warehouse to enhance data-driven decision-making and support long-term organizational performance improvements.
  • Applied an agile methodology to drive pilot use case delivery, encompassing KPI identification, data collection, testing, and implementation, enabling early realization of operational benefits and informed decision-making.
  • Delivered strategic analysis to management on efficiency improvements derived from pilot initiatives, supporting evidence-based resource allocation and process optimization.
  • Partnered with HR leadership to enhance workforce planning, design generic job profiles, optimize rostering, oversee staff selection, and strengthen performance management frameworks aligned with organizational objectives.
  • Conducted comprehensive training needs assessments, engaged in industry conferences and workshops, and facilitated regular Integrated Business Plan (IBP) sessions with field missions to ensure alignment and continuous capability development.

Logistics Management Officer, unit Chief

United Nations, Department of Field Support (DFS), Logistics Support Division (LSD)
New York, United States of America
10.2010 - 10.2017
  • Represented the Division in interagency working groups, strategic negotiations, and high-level consultations; facilitated cross-functional collaboration with UN entities, field missions, and Member States on logistics support agreements, namely: Memorandum of Understanding (MoUs) and Letter of Assist (LoAs).
  • Developed comprehensive logistics and support plans including deployment timelines, budgets, SOPs, and contingency plans for new and existing missions.
  • Led divisional reviews of mission support and liquidation plans, including cost analysis, strategic resource planning, and asset disposal methodologies aligned with UN financial and environmental standards.
  • Coordinated immediate crisis response operations in Ivory Coast, South Sudan, Darfur, Central African Republic, DRC and Mali, involving integrated scenario planning, supply inventory monitoring, civilian evacuation, and post-crisis recovery management.
  • Provided strategic logistical support to peace operations across all lifecycle phases - from start-up to liquidation - ensuring cohesive integration of planning, budgeting, transportation, IT, engineering, and risk management functions.

Transportation Contract Manager

Barilla Group /Number 1 Logistics
11.2008 - 10.2010
  • Company Overview: Leader in food business worldwide (Revenue: over 4.2 billion euros, export to more than 125 countries, over 20,000 employees).
  • Managed global transportation operations (ocean, road, and rail), overseeing budget formulation, tender processes, supplier selection, invoicing, and cost control, for a €25M annual budget (Budget 2009).
  • Negotiated and approved supplier contracts, ensuring alignment with budgetary constraints and monitoring contract performance to ensure compliance and fiscal responsibility.
  • Researched and implemented innovative transport solutions, positioning the company as a leader in best practices related to sustainable development, climate change, and emissions reduction.
  • Served as the primary organizational focal point for contract negotiations, leading strategy meetings to define client requirements, addressed key issues, and guided pricing discussions.
  • Secured senior management inputs on deliverables and timelines, and engaged relevant stakeholders on legal, regulatory, contractual, and cost-related matters.
  • Drafted contract provisions aligned with strategic objectives, leadership input, and organizational priorities, ensuring clarity and enforceability.
  • Monitored contract performance and compliance, identifying deviations, risks, and potential areas for improvement.
  • Managed resolution of contractual issues and facilitated necessary adjustments during renewals, including proactive risk mitigation measures.
  • Conducted administrative and operational research to support proposal and contract development, ensured timely delivery of contractual obligations, and maintained ongoing communication with business partners and internal stakeholders regarding contract-related matters.
  • Identified process improvements, implemented and developed logistics plans, establishing supply chain performance-based measurement systems.
  • Supported supply chain and operations to develop strategic plans and processes to improve warehousing and global, regional or local distribution of products.
  • Supervising a dedicated team and in close collaboration with various departments, including operations, project management, account management and finance, oversaw the organizational transport contract development and management activities, enforcing the organizational principles of integrity and compliance.
  • Leader in food business worldwide (Revenue: over 4.2 billion euros, export to more than 125 countries, over 20,000 employees).

Sr. Transportation Engineer

Johnson & Johnson – EMEA Operational Head Office
Zug, Switzerland
08.2007 - 11.2008
  • Company Overview: Multinational healthcare company that develops, manufactures and sells pharmaceuticals, medical devices and consumer products.
  • Successfully contributed to the redesign and implementation of Johnson & Johnson’s transportation network, improving overall transportation performance while enabling comprehensive assessment of total supply chain costs - including manufacturing, linehaul transport, warehousing, and delivery.
  • Developed and implemented efficient transportation plans, schedule routes, and coordinate daily operations for the timely movement of goods.
  • Monitored and evaluated delivery performance metrics, delivering actionable insights and reports to senior leadership to drive operational excellence, accountability, and service delivery improvement.
  • Multinational healthcare company that develops, manufactures and sells pharmaceuticals, medical devices and consumer products.

Sr. Logistics Engineer (Engineering Department)

TNT Logistics / Now CEVA Logistics
, The Netherlands
04.2003 - 08.2007
  • Company Overview: Division of the Dutch Group TNT/TPG, global provider of logistics, mail and express services.
  • Designed and developed supply chain solutions, identifying cost saving opportunities through strategic network or warehouse design, mode of transport conversion, freight consolidation and modeling tools.
  • Supported supply chain operations to develop Standard Operating Procedures (SOP) to improve warehousing and global, regional or local distribution of products.
  • Worked in a close relationship, sharing information and ideas with Operations to optimize processes and provide value added solutions to customers.
  • Defined and implemented site and global logistics projects, focused on continuous process improvement, cost and waste reduction in all supply chain functions according to Lean philosophy.
  • Increased efficiency, productivity, and cost reduction throughout the entire value chain.
  • Developed, implemented and managed cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated costs.
  • Established and implemented methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
  • Oversight and involvement in: supplier negotiation, purchase order management inventory management, cycle counting and physical inventory, supplier scorecards, part number management, BOM management, purchase order / invoice discrepancy inquiries, supply and demand trends, product returns and shipping and receiving.
  • Provided support to acquisition strategies, plans, and processes. Made recommendations to the acquisition planning process improvement opportunities.
  • Supported the acquisition streamlining initiatives for innovative programs and capabilities under development.
  • Submitted recommendations for development of, and compliance with, logistics policies, procedures, and programs.
  • Identified process improvement opportunities, implemented and developed logistics plans, establishing supply chain performance-based measurement systems.
  • Division of the Dutch Group TNT/TPG, global provider of logistics, mail and express services.

Logistics Analyst (Intern)

DANZAS/DHL – Freight Forwarding Division
Basel, Switzerland
03.2003 - 07.2003
  • Company Overview: Division of former DANZAS, acquired by Deutsche Post World Net and integrated with DHL.
  • Performed transportation analysis and used tools such (Access and Excel to analyze and manipulate data, creating a baseline of information in which a set of potential solutions could be established.
  • Worked with a team of transportation analysts and system analysts to develop cost effective solutions through process and product standardization.
  • Presented reports for internal and external meetings.
  • Division of former DANZAS, acquired by Deutsche Post World Net and integrated with DHL.

Trainee in Innovation & Technology Department

CORUS
Coventry, UK
05.2001 - 08.2001
  • Company Overview: Automotive Engineering
  • Conducted material and supplier research and analysis on advanced thermoplastic composites, evolved from structural polymer composites with good strength and environmental resistance, light weight.
  • Assessment of recyclability, dismantling and reuse.
  • Performed spot weld analysis and modeling for crash simulation.
  • Automotive Engineering

Education

Master’s degree - supply chain management & e-business

MIP - Polytechnic of Milan
Italy
07.2003

Master’s degree - engineering

University of Parma
Italy
12.2001

Skills

  • Strategic negotiation
  • Partnership coordination
  • Process improvement
  • Change management
  • Effective communication
  • Problem solving
  • Team leadership
  • Cross-functional collaboration
  • Complex problems analysis
  • Policies and procedures implementation
  • Strategic partnerships
  • Cross-functional communications
  • Multilingualism
  • Relationship building
  • Operational Streamlining
  • Capacity building

Certification

  • CIPS (Certificate in Procurement and Supply), level 4
  • ACPF (Advanced Certified Professional Forecaster)
  • Prince 2 - Project Management
  • SCOR (Supply Chain Operational Reference Model) - APICS

Timeline

Chief Policy, Liaison with Member States and Memorandum of Understanding, Office of the Director

United Nations, Department of Operational Support (DOS), Office of Supply Chain Management
08.2021 - Current

Officer in Charge, Planning and Sourcing Support Section

United Nations Global Service Center (UNGSC)
05.2019 - 08.2021

Supply Chain Performance Management Officer (P-4), Enabling & Outreach Service

United Nations, Department of Operational Support (DOS), Office of Supply Chain Management
10.2017 - 05.2019

Logistics Management Officer, unit Chief

United Nations, Department of Field Support (DFS), Logistics Support Division (LSD)
10.2010 - 10.2017

Transportation Contract Manager

Barilla Group /Number 1 Logistics
11.2008 - 10.2010

Sr. Transportation Engineer

Johnson & Johnson – EMEA Operational Head Office
08.2007 - 11.2008

Sr. Logistics Engineer (Engineering Department)

TNT Logistics / Now CEVA Logistics
04.2003 - 08.2007

Logistics Analyst (Intern)

DANZAS/DHL – Freight Forwarding Division
03.2003 - 07.2003

Trainee in Innovation & Technology Department

CORUS
05.2001 - 08.2001

Master’s degree - supply chain management & e-business

MIP - Polytechnic of Milan

Master’s degree - engineering

University of Parma

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