Annalisa Illian
Moultrie,GA
Summary
Dynamic and disciplined professional with a proven track record, demonstrating exceptional team collaboration and verbal communication skills. Excelled in maintaining high customer satisfaction throughout college career and business employment. Efficient in service and problem-solving. Skilled in cash handling and POS operation. I bring a reliable and punctual work ethic to any team.
Overview
6
6
years of professional experience
Work History
Barista
Red Owl Coffee
Valdosta, GA
01.2024 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized POS system to receive and process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Maintained calm demeanor during high-volume periods and special events.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Operated cash registers to process customer payments.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Private Babysitter
Friend of Family
Thomasville, GA
05.2023 - 10.2025
- Tutored children in multiple school subjects to boost educational performance.
- Performed light housekeeping duties related to childcare such as tidying up toys or washing dishes used during meal preparation.
- Monitored children's safety and well-being to prevent accidents and falls.
- Took children to and from school and extra-curricular activities.
- Transported children to school, daycare or other activities as needed.
- Helped complete homework, school projects and chores.
- Responsibly watched children while parents were out.
- Provided meals, snacks and drinks for children according to parents' instructions.
- Instructed children in personal hygiene habits such as brushing teeth and washing hands.
- Used organization and time management skills to multitask and keep children on set schedules.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Car Wash Attendant
Tidal Wave Auto Spa
Moultrie, GA
07.2019 - 05.2023
- Guided vehicles onto the conveyor belt accurately and safely.
- Kept a record of daily transactions and customer feedback.
- Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
- Replenished supplies and reported low inventory levels to management.
- Followed proper procedure when operating machinery used during the car wash process.
- Maintained cleanliness and organization of the work area.
- Mixed cleaning solutions and abrasive compositions according to formulas.
- Operated cash register to process customer payments.
- Worked closely with team members to ensure efficient service delivery.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Trained new employees on car wash operations and customer service standards.
- Greeted customers and answered questions regarding services offered.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelor of Arts - Voice
Valdosta State University
Valdosta, GA12-2024
Skills
- Team player
- Verbal and written communication
- Point of sale operation
- Active listener
- Speedy and efficient
- Cash handling
- Reliability and punctuality
- Complex Problem-solving
- Discipline
Affiliations
- Digital Art
- Traditional Art
- Opera Singing
- Travel
Accomplishments
- Graduated Magna Cum Laude from Valdosta State University
- Accepted into the VSMF program in Vienna, Austria with $1,650 Scholarship
- Dean's List
- Promoted to Shift Lead at Tidal Wave Auto Spa
Timeline
Barista
Red Owl Coffee
01.2024 - Current
Private Babysitter
Friend of Family
05.2023 - 10.2025
Car Wash Attendant
Tidal Wave Auto Spa
07.2019 - 05.2023
Bachelor of Arts - Voice
Valdosta State University
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