Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annalisa Lopez

Dallas,TX

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.

Overview

2
2
years of professional experience

Work History

Patient Service Representative

awbrey lopez
Plano, TX
09.2023 - Current
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Provided customer service by answering patient questions and addressing concerns.
  • Verified insurance information, collected payments, and scheduled appointments.

Assist Health Group

assist health group
Grapevine, TX
06.2022 - 05.2023
  • Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Maintained accurate documentation on all pre-authorization requests, denials and appeals.

Education

High School Diploma -

Phineas Banning Senior High School
Wilmington, CA
06-2014

Skills

  • Patient interviewing skills
  • Medical Billing
  • Medical filing
  • Recording histories
  • Appointment confirmation
  • Patient Intake
  • Payment Collection

Timeline

Patient Service Representative

awbrey lopez
09.2023 - Current

Assist Health Group

assist health group
06.2022 - 05.2023

High School Diploma -

Phineas Banning Senior High School

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Annalisa Lopez