Annalisa Zachary
New Jersey,NJ
Overview
9
9
years of professional experience
Work History
Associate Account Manager
CCG Marketing
West Caldwell
11.2023 - Current
- Serving as primary point of contact forYeti for B2B and DTC. Supporting the Stanley account for DTC. Supporting with CCG’s, JSS Promo business for B2B.
- Effectively support day to day clients needs & expectations.
- Daily & weekly client meetings.
- Knowledgable in SAP.
- Provide real-time status on all projects/jobs.
- Manage Stanley DTC and Yeti returns.
- Manage DTC Zendesk tickets.
- Create IBOs for ASNs for both accounts.
- Maintain inventory, status and updates. Create new SKUs, sales order & POs.
- Create labels through Transtream and Tracklbl.
Production Control
Precision Metal Machining In.
Carlstadt, NJ
06.2021 - 03.2023
- Day to day office work
- Creating POs
- Assisted in various office projects.
- Assisted in Purchasing department.
- Created hourly rates for jobs.
- Kept master files updated.
- Updated inventory for materials.
Co-Owner
Desired Attire Boutique
Lyndhurst, NJ
03.2016 - 06.2021
- Serving as primary point of contact forYeti for B2B and DTC. Supporting the Stanley account for DTC. Supporting with CCG’s, JSS Promo business for B2B.
- Effectively support day to day clients needs & expectations.
- Daily & weekly client meetings.
- Knowledgable in SAP.
- Provide real-time status on all projects/jobs.
- Manage Stanley DTC and Yeti returns.
- Manage DTC Zendesk tickets.
- Create IBOs for ASNs for both accounts.
- Maintain inventory, status and updates. Create new SKUs, sales order & POs.
- Create labels through Transtream and Tracklbl.
Education
Bachelor - Sociology
NJCU
Jersey City, NJSkills
- Customer service
- Account management
- Order management
- Troubleshooting and problem resolution
- Phone and email etiquette
- Customer service management
- Multitasking and organization
- SAP
- WHMS
- Footprint
- E2
- Transtream
- Tracklbl
Timeline
Associate Account Manager
CCG Marketing
11.2023 - Current
Production Control
Precision Metal Machining In.
06.2021 - 03.2023
Co-Owner
Desired Attire Boutique
03.2016 - 06.2021
Bachelor - Sociology
NJCU