Annalise Bianco
Lombard,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Mucci World Arts and Crafts
Lombard, IL
09.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Suggested ideas for improving store operations and increasing profits.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
Cashier
Lombard Park District
Lombard, IL
04.2022 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Glenbard East Highschool
Lombard, IL05-2024
Skills
- Payment Processing
- Written and Oral Communication Skills
- Superb Time Management
- POS System Operation
- Flexible Schedule
- Retail Store Operations
- Client Service
- Store Opening and Closing
- Service-Oriented
- Goal-Oriented
- Positive and Professional
- Reading Comprehension Skills
- Reliable and Punctual
- Money Handling
- Teamwork and Collaboration
- Cash Register Operation
- Listening Skills
- Outgoing Personality
- Customer Service
Languages
English
Professional
Affiliations
- Reading
- Writing
- Gaming
- Music
- Social Hobbies
Certification
- Food Handling Certified
- CPR Certified
Timeline
Sales Associate
Mucci World Arts and Crafts
09.2023 - Current
Cashier
Lombard Park District
04.2022 - 09.2023
High School Diploma -
Glenbard East Highschool