Annalise Duncan
Tuscaloosa,Alabama
Summary
Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.
Overview
2
2
years of professional experience
Work History
Barista/Trainer
Starbucks
02.2021 - 06.2023
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees in groups and in one-on-one scenarios.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
University Laboratory School
Baton Rouge, LA12.2022
Bachelor of Science - Finance
The University of Alabama
Tuscaloosa, AL05.2027
Skills
- Product Display
- Brand Loyalty
- POS System Operations
- Conflict Mediation
- Excellent Memory
- New Hire Training
Timeline
Barista/Trainer
Starbucks
02.2021 - 06.2023
High School Diploma -
University Laboratory School
Bachelor of Science - Finance
The University of Alabama