Annalise Skare
Naples,FL
Summary
Dynamic leader and skilled communicator with proven success in enhancing customer satisfaction and team productivity at Tommy Bahama Restaurant & Bar. Excelled in conflict resolution and staff motivation, demonstrating exceptional multitasking and POS system operations. Cultivated strong customer relationships, ensuring seamless service delivery and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Floor Supervisor
Tommy Bahama Restaurant & Bar
04.2024 - Current
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Server/Bartender
Tommy Bahama Restaurant & Bar
10.2019 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Postino Wine Cafe
10.2019 - 05.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Server
Lulu Craft Bar + Kitchen
06.2018 - 08.2019
Server
Buffalo Wild Wings
07.2017 - 01.2018
Server
Sterling's Restaurant
05.2016 - 07.2017
Education
Associate of Science - Marketing
Columbia Basin College
Pasco, WA06-2019
No Degree - Business Marketing
University of Minnesota
Minneapolis, MN06-2019
Skills
- Customer satisfaction
- Team leadership
- POS systems operations
- Customer relations
- Employee motivation
- Employee training
- Staff scheduling
Certification
- First Aid, CPR, and AED Certification - American Red Cross.
- ServSafe Food Handler's Certification
- Rescue Scuba Diver Certification
Timeline
Floor Supervisor
Tommy Bahama Restaurant & Bar
04.2024 - Current
Server/Bartender
Tommy Bahama Restaurant & Bar
10.2019 - 12.2023
Server
Postino Wine Cafe
10.2019 - 05.2020
Server
Lulu Craft Bar + Kitchen
06.2018 - 08.2019
Server
Buffalo Wild Wings
07.2017 - 01.2018
Server
Sterling's Restaurant
05.2016 - 07.2017
- First Aid, CPR, and AED Certification - American Red Cross.
- ServSafe Food Handler's Certification
- Rescue Scuba Diver Certification
Associate of Science - Marketing
Columbia Basin College
No Degree - Business Marketing
University of Minnesota
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