Daiquan Brown
PHILADELPHIA,PA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Floor Supervisor
McDonald's
Philadelphia
05.2019 - Current
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices
- Optimized employee performance by conducting regular evaluations and providing constructive feedback
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
Private Childcare Provider
Private Care
Philadelphia
02.2023 - 10.2023
- Enhanced children's social skills by implementing interactive group activities and play sessions
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines
- Maintained a safe and nurturing environment, ensuring proper supervision of children at all times
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
Elderly Caregiver
Shared Values
Philadelphia
11.2020 - 12.2022
- Enhanced elderly residents' quality of life by providing compassionate care and assistance with daily activities
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
Cashier Assistant
Save-A-Lot/ AMC Theaters
Philadelphia
01.2018 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate checkout services
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2019
Skills
- Operations Oversight
- Customer Satisfaction
- Operations Management
- Stock management
- Activity Planning
- Nutrition and meal planning
- Routine management
- Window Customer Service
- Fast food customer service
- Superb Customer Service
Timeline
Private Childcare Provider
Private Care
02.2023 - 10.2023
Elderly Caregiver
Shared Values
11.2020 - 12.2022
Floor Supervisor
McDonald's
05.2019 - Current
Cashier Assistant
Save-A-Lot/ AMC Theaters
01.2018 - 08.2020
High School Diploma -
Northeast High School
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