Randy Medrano
Garfield
Summary
Dynamic Floor Supervisor with a proven track record at Hanul Corp, enhancing customer satisfaction and boosting sales through innovative merchandising strategies. Expert in team leadership and POS systems operations, I excel in conflict resolution and staff development, driving performance improvements and operational efficiency.
Overview
14
14
years of professional experience
Work History
Floor Supervisor
Hanul Corp
10.2010 - Current
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Education
GED -
Dr Jose Francisco Peña Gomez
New York, NYSkills
- Customer satisfaction
- POS systems operations
- Team leadership
- Customer relations
- Team supervision
- Task delegation
- Staff coaching
- Employee motivation
- Policy enforcement
- Employee development
- Operations management
- Performance improvements
- Stock management
- Payroll processing
- Loss prevention
- Safety monitoring
- Performance optimization
- Quality controls
- KPI monitoring
- Retail merchandising
- Performance coaching
- Operations oversight
- Customer engagement strategies
- Interpersonal conflict resolution
- Workplace organization
- Service delivery coordination
- Employee workflow management
- Employee training
- Staff scheduling
- Workplace safety
- Store operations
- Promotions planning
- Attention to detail
- Email and phone communication
- Critical thinking
- Positive attitude
- Staff training
- MS office
- Team management
- Quality assurance
- Staff supervision
- Decision-making
Timeline
Floor Supervisor
Hanul Corp
10.2010 - Current
GED -
Dr Jose Francisco Peña Gomez
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