Annalise Torraca
Colorado Springs,CO
Summary
Ambitious and personable. Ability to work cooperatively and effectively as a team member and proven ability to work independently with minimal oversight. Creative and detail-oriented. Utilize time management strategies and project organization skills to ensure efficient work flow.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Challenger Homes
01.2025 - Current
- Provide front desk support by greeting and assisting customer, ensuring a welcoming and positive customer experience.
- Answer phone calls and responded to customer email inquiries in a timely and professional manner.
- Perform general office and administrative duties to support daily operations.
Front desk/Receptionist
Great Wolf Lodge
01.2024 - 01.2025
- Responsible for checking people in and out of the hotel.
- Responsible for taking payments and authorizations at every check- in.
- Engage with guests on the phone daily resolving issues and assisting with questions and concerns.
- Recognized as top national salesperson and nominated for employee of the month by local management.
- Responsible for training new employees.
- Exemplary in software Oracle (Opera).
Front Desk Receptionist, Visa Department
Scheels
01.2022 - 01.2024
- Responsible for training new cashiers on sales equipment and customer service.
- Mentor new employees and model corporate policies and procedures to achieve excellence.
- Promoted from cashier to credit card sales as a result of high sales numbers.
- Interact with customers to ensure quality purchase experience and provide guidance on available inventory.
- Achieved numerous spot awards as a result of positive customer feedback.
- Maintained positive customer relations.
- Good math skills and first learned how to balance receipts for a register at the end of shift.
Education
A.A. - Business Management
Pikes Peak State College
01.2025
High School - undefined
ASD20 Pine Creek High School
01.2023
Skills
- Marketing – Use word of mouth sales strategy to provide customer with information on financial products
- Social Media – A digital native that interacts with people and brands to bring awareness of current sales promotions
- Interpersonal and Negotiation Skills – Daily practice with customers and coworkers
- Sales expertise
- Team collaboration
- Upselling strategies
Timeline
Sales Assistant
Challenger Homes
01.2025 - Current
Front desk/Receptionist
Great Wolf Lodge
01.2024 - 01.2025
Front Desk Receptionist, Visa Department
Scheels
01.2022 - 01.2024
High School - undefined
ASD20 Pine Creek High School
A.A. - Business Management
Pikes Peak State College