Annalise Valdez
El Paso,TX
Summary
Dynamic professional with a proven track record at CarMax Auto Superstores, excelling in administrative tasks and maintaining compliance with DMV regulations. Recognized for exceptional communication and organizational skills, ensuring seamless processing of title documents and enhancing customer satisfaction through effective service delivery. Committed to operational excellence and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Office Associate
CarMax Auto Superstores
El Paso, TX
06.2023 - Current
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Handled payments from customers for taxes, registration fees.
- Maintained records of all transactions in a computer database.
Guest Service Specialist
Mister Car Wash
El Paso, TX
02.2021 - 06.2023
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Conducted quality checks to ensure each vehicle met the company's standards.
- Attended monthly staff meetings to discuss operational procedures and customer feedback.
- Conducted regular maintenance checks on car wash machinery to ensure proper functioning during operations.
Education
Some College (No Degree) - Wildlife Biology
Unity Environmental University
MaineSkills
- Administrative tasks
- Team collaboration
- Excellent communication
- Organizational expertise
Certification
- CPR/AED Certified
Timeline
Business Office Associate
CarMax Auto Superstores
06.2023 - Current
Guest Service Specialist
Mister Car Wash
02.2021 - 06.2023
Some College (No Degree) - Wildlife Biology
Unity Environmental University
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