Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Annaliyah Garza

San Juan,TX

Summary

I'm a highly motivated and hardworking employee looking to grow with your company and take on new challenges with proven sales experience and exceptional communication skills. Known for a strong work ethic, attention to detail, and ability to thrive in fast-paced environments and work under pressure. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Small Package Sorter

United Parcel Service, UPS
08.2022 - 11.2023
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with a group of coworkers to accomplish goals and address issues related to our products and services.
  • Communicated effectively with fellow sorters about workloads and progress updates.

SALES REPRESENTATIVE

Hollister
01.2021 - 03.2022
  • Assisted customers in finding and understanding products suitable for their needs, while also managing complex transactions
  • Handled customer complaints and inquiries with patience and professionalism
  • Ensured the timely restocking of merchandise and maintained a clean, welcoming store environment
  • Regularly communicated with the team to address issues and meet store goals.
  • Answered incoming telephone calls to provide store, product and service information.

Education

GRADUATED -

P.S.J.A BEARS HIGH SCHOOL
01.2019

ASSOCIATES OF CRIMINAL JUSTICE -

South Texas College

Skills

  • Excellent customer service - proven ability to handle customer complaints and inquiries in a professional manner
  • Strong sales skills - adept at up-selling and cross-selling to maximize sales
  • Exceptional written and verbal communication - capable of handling high volume of calls and emails, and communicating effectively with customers and team members
  • High attention to detail - ensures all customer information is accurate and all inquiries are followed up on in a timely manner
  • Proactive and goal-oriented - known for exceeding expectations and meeting objectives on a consistent basis
  • Able to work in a fast-paced, performance and process-driven environment
  • Organization- Maintaining excellent team work, cleanliness and managing appointments and patient records

References

  • FELIX QUEZADA, Hollister, (956) 784-1522
  • PHOENIX CAVAZOS, UPS, (956) 645-5151

Timeline

Small Package Sorter

United Parcel Service, UPS
08.2022 - 11.2023

SALES REPRESENTATIVE

Hollister
01.2021 - 03.2022

GRADUATED -

P.S.J.A BEARS HIGH SCHOOL

ASSOCIATES OF CRIMINAL JUSTICE -

South Texas College
Annaliyah Garza