Annaliyah Garza
San Juan,TX
Summary
I'm a highly motivated and hardworking employee looking to grow with your company and take on new challenges with proven sales experience and exceptional communication skills. Known for a strong work ethic, attention to detail, and ability to thrive in fast-paced environments and work under pressure. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Small Package Sorter
United Parcel Service, UPS
08.2022 - 11.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a group of coworkers to accomplish goals and address issues related to our products and services.
- Communicated effectively with fellow sorters about workloads and progress updates.
SALES REPRESENTATIVE
Hollister
01.2021 - 03.2022
- Assisted customers in finding and understanding products suitable for their needs, while also managing complex transactions
- Handled customer complaints and inquiries with patience and professionalism
- Ensured the timely restocking of merchandise and maintained a clean, welcoming store environment
- Regularly communicated with the team to address issues and meet store goals.
- Answered incoming telephone calls to provide store, product and service information.
Education
GRADUATED -
P.S.J.A BEARS HIGH SCHOOL
01.2019
ASSOCIATES OF CRIMINAL JUSTICE -
South Texas College
Skills
- Excellent customer service - proven ability to handle customer complaints and inquiries in a professional manner
- Strong sales skills - adept at up-selling and cross-selling to maximize sales
- Exceptional written and verbal communication - capable of handling high volume of calls and emails, and communicating effectively with customers and team members
- High attention to detail - ensures all customer information is accurate and all inquiries are followed up on in a timely manner
- Proactive and goal-oriented - known for exceeding expectations and meeting objectives on a consistent basis
- Able to work in a fast-paced, performance and process-driven environment
- Organization- Maintaining excellent team work, cleanliness and managing appointments and patient records
References
- FELIX QUEZADA, Hollister, (956) 784-1522
- PHOENIX CAVAZOS, UPS, (956) 645-5151
Timeline
Small Package Sorter
United Parcel Service, UPS
08.2022 - 11.2023
SALES REPRESENTATIVE
Hollister
01.2021 - 03.2022
GRADUATED -
P.S.J.A BEARS HIGH SCHOOL
ASSOCIATES OF CRIMINAL JUSTICE -
South Texas College