Annalyse Holbert
Buffalo
Summary
Compassionate professional with expertise in lifeguarding, childcare, and healthcare operations. Proven ability to enhance patient engagement through effective communication strategies. Strong track record of ensuring safety and well-being in diverse environments.
Overview
7
7
years of professional experience
Work History
Patient Engagement Specialist
Catholic Health
Buffalo
07.2024 - Current
- Facilitated accurate, timely communication between patients and healthcare providers.
- Maintained up-to-date patient records in compliance with HIPAA regulations.
- Utilized EPIC to schedule and coordinate patient appointments across departments.
- Verified patient demographics, insurance eligibility, and authorization requirements for efficient scheduling.
- Delivered exceptional customer service by addressing patient inquiries and resolving scheduling conflicts.
Banquet and Fine Dining Server
The Buffs Club
Buffalo
06.2022 - 01.2024
- Uphold high standards of personal appearance by adhering to uniform requirements set forth by the restaurant.
- Maintained a thorough understanding of local food safety regulations and ensured compliance during all aspects of service.
Server
Brennan's Bowery Bar
Buffalo
01.2021 - 06.2022
- Responded promptly to guest needs, ensuring personalized service delivery.
- Communicated professionally with customers, colleagues, and supervisors to foster collaboration.
Neighborhood Babysitter
Karen Holden
Liberty
05.2020 - 08.2020
- Planned and coordinated a day camp for 6 children, ages 5-12, every week during the summer months.
- Developed engaging activities, including arts and crafts, sports, educational games, and field trips, to foster a fun and educational environment.
Lifeguard
Liberty Town Parks and Recreation
Liberty
05.2018 - 05.2020
- Patrolled pool areas, inspecting equipment and facilities for maintenance needs.
- Participated in simulated training using life-like dummies to improve first aid skills.
- Delivered basic first aid and respiratory support to injured swimmers.
- Assisted with swim lessons for guests and members of the facility.
Education
Bachelor of Arts - Psychology, On A Nursing Track
University At Buffalo
Buffalo, NY05-2025
High School Diploma -
Liberty Central High School
Liberty NY06-2020
Skills
- Patient engagement
- HIPAA compliance
- Appointment scheduling
- Customer service
- Effective communication
- Regulatory compliance
- CPR certification
- Patience and empathy
- Guest service
Timeline
Patient Engagement Specialist
Catholic Health
07.2024 - Current
Banquet and Fine Dining Server
The Buffs Club
06.2022 - 01.2024
Server
Brennan's Bowery Bar
01.2021 - 06.2022
Neighborhood Babysitter
Karen Holden
05.2020 - 08.2020
Lifeguard
Liberty Town Parks and Recreation
05.2018 - 05.2020
Bachelor of Arts - Psychology, On A Nursing Track
University At Buffalo
High School Diploma -
Liberty Central High School
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