Hi, I’m
Annalyssa Brown
Orangevale,CA
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Summary
A capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and a sense of humor in demanding environments. Strong history of exceptional service in many dining establishments across the world.
Overview
6
years of professional experience
Work History
Bella Bru Cafe & Catering
Bartender
07.2021 - Current
Job overview
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties
- Ensured customer safety and satisfaction at any time in the establishment
- Created seasonal drink specials to boost sales and bring in customers
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bella Bru Cafe & Catering
Manager
10.2020 - Current
Job overview
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Ensured that labor was kept below a certain percentage
- Created special menus and seasonal specials.
Mingalago
Journalist
02.2019 - 04.2020
Job overview
- Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
- Performed research and checked facts to maintain high standard of journalistic integrity.
- Wrote, edited, and produced stories for Internet and digital channels.
- Helped translate stories into different languages
- Wrote news stories, developed leads and constructed headlines.
Eddys Cantina
Server Shift Leader
05.2014 - 07.2015
Job overview
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Cultivated warm relationships with regular customers.
- Adhered to our clientele and learned the menu in English, Chinese, Spanish, and some french.
Education
American River CollegeSacramento, CA
Bachelor of Science from International Business
07.2025
University Overview
- 3.9 GPA
Institute For Integrative NutritionNew York, NY
Certification from Natural Health
01.2019
Options For Youth-San BernardinoSacramento, CA
High School Diploma
06.2016
University Overview
- Honor Roll 2015
- Elected Captain of Volleyball
- Study Abroad: Taiwan
Skills
- Energetic and Outgoing
- A Team Player
- Eager to Learn
- Customer Service
- Team Training
- Creative Mixology
- Marketing and Sales
- Liquor, Beer, and Wine Knowledge
- Liquor Law Compliance
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Promoted to Manager
- Reduced labor costs to 20% by reworking schedules.
- Had the highest alcohol sales of any employee a year running at Eddy's Cantina
Languages
Mandarin
Native or Bilingual
Burmese
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Bella Bru Cafe & Catering
07.2021 - Current
Manager
Bella Bru Cafe & Catering
10.2020 - Current
Journalist
Mingalago
02.2019 - 04.2020
Server Shift Leader
Eddys Cantina
05.2014 - 07.2015
American River College
Bachelor of Science from International Business
Institute For Integrative Nutrition
Certification from Natural Health
Options For Youth-San Bernardino
High School Diploma
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