Anna M. Crow
Manassas,VA
Summary
Dynamic and results-oriented professional with a strong passion for building meaningful relationships and empowering individuals to achieve financial independence. Driven by enthusiasm and a deep curiosity for exploring and crafting optimal solutions, I thrive on discovering innovative strategies and perspectives. Transitioning from a successful soccer career and a path toward becoming a surgeon, I am now committed to leveraging my unique experiences and insights to make a positive impact in the financial sector. Dedicated to contributing to clients' financial success and growth through thoughtful analysis and strategic guidance.
Overview
6
6
years of professional experience
Work History
Server
North Italia
McLean, VA
07.2024 - Current
- Created a memorable dining experience for the guests through accomodations, specials, interesting knowledge about Italian cuisine and history.
- Accommodated meals and beverages based on the guests' allergies or food restrictions.
- Exceptional wine and food pairing knowledge.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
Cherry Creek Grill
Denver, CO
03.2024 - 07.2024
- Created an excellent dining experience.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Restaurant Server
Burtons Grill
Alexandria, VA
03.2023 - 11.2023
- Top server as measured by customer satisfaction and total dollar volume.
- Preferred by management to be the lead server for monthly wine dinners and large parties, up to 100 guests.
- Train new employees on restaurant procedures and plating techniques.
Associate
WeFi Technologies
Denver, CO
11.2022 - 05.2023
- Audited financial records to verify that finds were appropriately allocated and reported.
- Classified and summarized financial data to compile and enter in financial records.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Collated and calculated accounts receivable balances for global client companies.
- Performed financial calculations for amounts due, interest charges and balances.
Stylist Sales Associate
FREEBIRD Stores
Denver, CO
09.2022 - 01.2023
- Maintained store to exacting visual standards by building attractive displays and merchandising products.
- Boosted sales by educating clients, hosting events and delivering a tailored client experience.
- Delivered best-in-class stylist services to customers to build brand and drive business.
Patient Care Specialist/Medical Assistant
Centura Health Physician Group
Denver, CO
07.2022 - 12.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Delivered excellent patient experiences and direct care.
- Handled chemotherapy and TB to provide for patients in need of treatment.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Worked with patients to schedule tests and procedures.
- Monitored ongoing care and proactively corrected problems.
- Developed strategic relationships with general practitioners and coworkers to build strong network.
Lifeguard Manager
Atlantic Pool Service Inc
Annandale, VA
05.2018 - 08.2019
- Managed staff of three lifeguards to include scheduling and ensuring all safety protocols were followed.
- Monitored pool area for violations and potential hazardous situations.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Vertebrate Physiology Biology
Pennsylvania State University
State College, PA 05.2022
Skills
- Detail Oriented
- Proactive Critical Thinking
- Client Relationship Management
- Team Collaboration
- Microsoft Experience
- Complex Problem-solving
- Strong Verbal and Written Communication
- Time Management and Organization
- Handling High Volume
Co-Author of Published Research
1. Fox AM, Crow A, Khammash S, Knight M, Wilson S. Recurrence of aggressive urothelial carcinoma in an ileal neobladder without involvement of remaining urothelium. Urology Open A Open J. 2021; 2(2): 70-72. doi: 10.33169/uro.UOAOJ-2-119
Shadowing Experience
UCHealth Steadman Hawkins Clinic Denver
Department:
- Orthopedics
Physician:
- Dr. Martin Boublik, MD
Dates:
- Summer 2021
Observation:
- Observed ACL repairs, meniscectomy, and bicep tendon repairs from within the OR.
- Learned proper technique for scrubbing in for the OR along with the importance of safety protocol of the patient, physician, and staff prior to operation.
- Prepared to answer real-time anatomical, physiological, and procedural questions from the physician and PA.
Littleton Hospital
Department:
- Urology
Physician:
- Dr. Shandra S. Wilson, MD
Dates:
- Summer 2021
Observation:
- Observed a operations involving cancer within the urinary tract system and how to navigate each unique case.
- Exposed to new surgical techniques using robotics.
- Witnessed the necessity for a doctor's sensitivity and empathy as patients' struggle with life altering issues.
- Required pre-surgical prep for Operating Room Q&A, by Dr. Wilson, regarding the procedure being performed.
Timeline
Server
North Italia
07.2024 - Current
Server
Cherry Creek Grill
03.2024 - 07.2024
Restaurant Server
Burtons Grill
03.2023 - 11.2023
Associate
WeFi Technologies
11.2022 - 05.2023
Stylist Sales Associate
FREEBIRD Stores
09.2022 - 01.2023
Patient Care Specialist/Medical Assistant
Centura Health Physician Group
07.2022 - 12.2022
Lifeguard Manager
Atlantic Pool Service Inc
05.2018 - 08.2019
Bachelor of Science - Vertebrate Physiology Biology
Pennsylvania State University