Summary
Overview
Work History
Education
Skills
Certification
Volunteer and Shadowing Experience
Languages
Affiliations
Timeline
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Annam Kumar

Shelby Twp,MI

Summary

Highly skilled Medical Assistant with proven expertise in patient care, medical office management, and effective communication. Demonstrates a strong commitment to enhancing patient satisfaction and streamlining healthcare delivery. Known for exceptional organizational skills and the ability to maintain patient confidentiality

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Rochester Rheumatology
Rochester Hills, Michigan
05.2024 - Current
  • Supported patient care by assisting physicians with vital signs and histories.
  • Administered treatments and medications under physician guidance.
  • Ensured accurate patient records by managing filing, charting, and data entry. Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Customer Service Executive

Palace Cleaners
01.2022 - Current
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.

Sales Associate

Abercrombie and Fitch Kids
06.2023 - 08.2024
  • I work all around, as the cashier, helping customers find what they're looking for, cleaning the store, and organizing
  • Developed promotional strategies to increase sales volume.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.

Lifeguard

Rochester Lifetime
06.2021 - 06.2023
  • I learned to stay focused because it was mandatory to commit to the people around me and in the water
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Responded quickly to medical emergencies in the pool area.

Education

Undergraduate -

Michigan State University

High School -

International Academy East

Skills

  • Quality patient care
  • Direct Patient Care
  • Patient data confidentiality
  • Multitasking and Organization
  • Appointment Scheduling
  • Customer Service
  • Clinical Skill
  • Patient-focused care
  • Patient Scheduling
  • Medical Terminology
  • Patient Relations
  • Patient Flow Management
  • Medical Records Review
  • Staff Management
  • Patient support
  • First Aid
  • Lifeguard procedures

Certification

  • CPR certified
  • First Aid certified
  • Stop the Bleed

Volunteer and Shadowing Experience

  • Sikh Gurdwara, Rochester Hills, MI, Assist with meals and teach about Sikhism
  • Shelby Public Library, Shelby Twp, MI, Help children read and organize activities
  • Marys Residential Care of Seniors, Engage with senior residents and create a lively environment
  • Mobility Plus Rehab Service, Inc, Assist with administrative tasks and patient care
  • Internal Medicine, Shadow Dr. Ahmed and learned and assisted in patient care
  • Michigan State University, Shadowed Dr. Gugel(DO) and learned about diagnostic techniques and holistic approaches
  • Karmanos Cancer Institution, Shadow Dr. Grewal and learn about cancer treatment and that field
  • Garfield Pediatrics, Assisted with appointments and patient care
  • Ascension Hospital, I shadowed an OBGYN- Chase Cataline. I got to help in the delivery and stand in on open C-sections along with assisting during the natural birth.
  • Macomb Internal Medicine Associates, Volunteered and Shadowed Harjeet Jhaji (DO). I learned more about Osteopathic Medicine and assisted with patients
  • Perfect Pair, I get paired up with an elderly person in a nursing home and meet with them throughout the week. I spend time with them to offer companionship since they are often alone.

Languages

English
Native/ Bilingual
Punjabi
Full Professional

Affiliations

  • Relay for Life, it organizes charity events to raise funds and awareness for cancer research and support. These efforts bring the community together to honor survivors, remember those lost, and take action in the fight against cancer
  • IASA Board, the Indian American Student Association, hosts an annual cultural show featuring over 1,000 students who dance and perform to represent diverse cultures. As Vice President, I was actively involved in organizing and overseeing this significant event.
  • Intezzar, Intezaar is a national dance competition where teams from across the country come together to compete. All the proceeds from ticket sales are donated to a cancer charity. As a board member, I played a key role in organizing and coordinating the event.
  • HOSA, which stands for Health Occupations Students of America, is a national organization that hosts competitions for thousands of students in pre-health-related events. I had the opportunity to advance to the next rounds and compete at the HOSA state level.
  • Presoma, we engage with individuals on the DO track and receive valuable advice regarding medical school preparation. Additionally, we attend meetings and participate in various volunteer opportunities.
  • Delta Epsilon Mu, This is a prestigious pre-health and professional fraternity dedicated to supporting students pursuing careers in the medical field. We organize events that focus on various aspects of healthcare and offer workshops designed to help students engage with and prepare for their future careers. I currently serve on the leadership board.
  • Piano, I receive piano instruction at home, allowing me to refine my skills and perform at various piano competitions. I've mastered Beethoven's "Für Elise," among other complex pieces, entirely by memory. My dedication to piano has enabled me to perform with precision and confidence, showcasing the depth of my musical training and passion.
  • Cure Found, We created gift baskets for children with Cystic Fibrosis to bring them comfort and support. Additionally, we participated in triage training and pulmonary function workshops led by experienced respiratory therapists. We also had the privilege of hosting physicians who shared insights into their medical journeys, offering valuable advice and inspiration.
  • Human Biology, I deepen my understanding of the medical field through events and guest speakers. The club offers valuable insights and networking opportunities, enhancing my passion and preparing me for a career in healthcare.
  • Spartan Sikhs, it focuses on fostering a sense of community among students who share the Sikh faith. It provides a supportive environment for connecting with others of the same religion while being away from home.
  • Pageant, I won Miss India Michigan runner up 2024. I competed amongst many girls in different categories.

Timeline

Medical Assistant

Rochester Rheumatology
05.2024 - Current

Sales Associate

Abercrombie and Fitch Kids
06.2023 - 08.2024

Customer Service Executive

Palace Cleaners
01.2022 - Current

Lifeguard

Rochester Lifetime
06.2021 - 06.2023

Undergraduate -

Michigan State University

High School -

International Academy East
Annam Kumar