Annamaria Houlihan
Wethersfield,CT
Summary
Friendly receptionist with 6 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering employee scheduling data, assisting with faxing, copying and filing. Dedicated to offering exceptional assistance to team members and visitors. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Receptionist/Scheduler
Chesterfields Health Care
Chester, CT
11.2016 - Current
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to managers by copying, faxing and filing documents.
- Schedule all nursing staff.
- Communicated any relevant schedule changes to supervisor.
- Entered daily data in computer systems.
- Ordered and distributed medical supplies once a week, on a fixed budget.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Schedule doctor appointments and transportation for residents in the facility.
Certified Nursing Assistant
Apple Rehab Middletown
Middletown, CT
08.2006 - 11.2016
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations of resident's behavior.
- Transported patients between rooms and appointments or testing locations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Certified Nursing Assistant
Mc Girrs Nursing Home
Bellows Falls, VT
08.2005 - 06.2006
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
Certified Nursing Assistant
Apple Rehab Middletown
Middleton, MA
07.1995 - 06.2005
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Education
High School Diploma -
Glastonbury High School
Glastonbury, CT06.1976
Skills
- Professional demeanor
- Security awareness
- Office administration
- Call Answering and Routing
- Greeting and directing visitors
- Delivery Coordination
- Positive Attitude and Energetic
- Computer Proficiency
- Office Supplies and Inventory
- Mail Preparation and Sorting
- Resident Appointment Management
Certification
- Certified Nurses Aide
Timeline
Receptionist/Scheduler
Chesterfields Health Care
11.2016 - Current
Certified Nursing Assistant
Apple Rehab Middletown
08.2006 - 11.2016
Certified Nursing Assistant
Mc Girrs Nursing Home
08.2005 - 06.2006
Certified Nursing Assistant
Apple Rehab Middletown
07.1995 - 06.2005
High School Diploma -
Glastonbury High School
Similar Profiles
Gosaye WhiteGosaye White
Cook at Chesterfields DinerCook at Chesterfields Diner
Dori CurranDori Curran
Therapeutic Recreational Director TRD at ChesterfieldsTherapeutic Recreational Director TRD at Chesterfields
France-Lise TranieFrance-Lise Tranie
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Stephen J. Byczko IIIStephen J. Byczko III
Accounting Intern at PKF O’Connor DaviesAccounting Intern at PKF O’Connor Davies
Malik HarrisMalik Harris
IT Support Technician at Log(N) PacificIT Support Technician at Log(N) Pacific