Annamaria Robinson
Goodyear
Summary
Offering strong organizational skills and proactive attitude, eager to learn and excel in dynamic environment. Brings solid understanding of project coordination and sales processes, with ability to quickly adapt and acquire industry-specific knowledge.
Overview
16
16
years of professional experience
Work History
Sales Project Coordinator
Sunland Asphalt & Construction, LLC
02.2022 - Current
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recorded accurate and efficient records in customer database.
- Collaborated with cross-functional teams to ensure smooth product delivery.
- Liaised with finance department to ensure timely invoicing and collections for completed transactions.
Sales Specialist
The Home Depot
02.2016 - Current
- Specialized in sales of flooring, blinds, cabinetry, countertops and appliances
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Supervised and trained other team members on the use of company software
Sales Specialist
The Home Depot
02.2014 - 02.2016
Sales Specialist
The Home Depot
02.2011 - 02.2014
Customer Service Representative / Cashier
The Home Depot
03.2009 - 02.2011
- Resolved customer complaints with empathy, resulting in increased loyalty
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Istituto Professionale Commerciale A. Filosi
01.2002
Skills
- CRM proficiency
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Training and mentoring
Timeline
Sales Project Coordinator
Sunland Asphalt & Construction, LLC
02.2022 - Current
Sales Specialist
The Home Depot
02.2016 - Current
Sales Specialist
The Home Depot
02.2014 - 02.2016
Sales Specialist
The Home Depot
02.2011 - 02.2014
Customer Service Representative / Cashier
The Home Depot
03.2009 - 02.2011
High School Diploma -
Istituto Professionale Commerciale A. Filosi
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