AnnaMarie Fulton
Asheville,NC
Summary
Seasoned manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles.
Professional banker skilled in customer relationship management, financial advising, and transaction processing. Proven track record in delivering client-focused solutions and meeting business objectives. Known for strong teamwork, adaptability, and communication skills.
Overview
15
15
years of professional experience
Work History
Personal Banker
Fifth Third Bank
Asheville, NC
11.2025 - Current
- Delivered personalized banking solutions by conducting thorough assessments of customer financial needs and goals.
- Cultivated relationships with clients to enhance satisfaction and foster long-term loyalty to banking services.
- Coordinated cross-departmental efforts to streamline transaction processes and improve overall customer experience.
- Analyzed account activity to identify trends, offering tailored recommendations for financial growth and security.
- Collaborated with team members to implement initiatives that drove sales performance and increased branch visibility.
- Engaged in community outreach programs, building brand awareness and establishing the bank as a local resource.
Assistant Manager
Verizon Wireless
Waynesville, NC
03.2020 - 10.2025
- Fostered ongoing dialogue with customers to gain valuable insights into their individual needs.
- Collaborated with team members to meet company goals and exceed customer expectations.
- Performed daily operational tasks with expertise across multiple systems.
- Coordinated with internal partners and various departments to ensure seamless operations.
- Provided timely assistance in handling customer inquiries and resolving complaints.
- Efficiently diffused tension in challenging scenarios while maintaining professionalism.
Office Manager
Buccaneer Sheet Metal
Tampa, FL
08.2011 - 12.2019
- Ensured financial accuracy through effective management of company finances.
- Identified and flagged potentially fraudulent transactions.
- Managed and organized confidential documents concerning personnel matters.
- Responded to customer inquiries via phone or email in a professional manner.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Associate of Science -
Jersey College of Nursing
Tampa, FL06.2013
Skills
- Recruiting and interviewing
- Sales monitoring
- Employee Scheduling
- Retail Operations Management
- Money Handling
- Customer Relations
- Relationship management
- Customer service
- Attention to detail
References
References available upon request.
Education and Training
other
Timeline
Personal Banker
Fifth Third Bank
11.2025 - Current
Assistant Manager
Verizon Wireless
03.2020 - 10.2025
Office Manager
Buccaneer Sheet Metal
08.2011 - 12.2019
Associate of Science -
Jersey College of Nursing