Annamarie Mariner

• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

• Facilitating ticket sales with handheld payment devices
• Guiding guests around the stadium

• Provided exceptional guest service
• Enhanced customer satisfaction
• Demonstrated excellent communication skills
• Worked closely with team to improve communication strategies, boosting overall guest experience.
• Efficiently addressed and resolved guest concerns.
• Quickly and thoroughly stocked sales floor.

• Enhanced guest experience at Knott's Berry Farm
• Maintained cleanliness of assigned park area
• Ensured swift table turnover through efficient bussing
• Managed waste disposal for optimal park presentation

• Answered any guest questions