Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cierra Chavez

Summary

Ability to manage multiple tasks and work well under pressure. Quick thinker with ability to problem solve. Organized and dependable candidate. Ability to be proactive, resourceful and flexible. Efficient with a positive attitude, and willingness to take on added responsibilities to meet team goals

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
09.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Maintained regular and consistent attendance and punctuality.
  • Helped management keep adequate supply on hand by notifying of shortages.

Ramp Agent

United Airlines
08.2023 - 10.2023
    • Guided aircraft into and out of parking positions using hand signals.
    • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
    • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
    • Loaded and unloaded luggage and freight and assisted crew and travelers with bags.

Cast Member-Star Wars: Docking Bay 7 Food and Cargo

Walt Disney World
05.2023 - 07.2023
  • Providing exceptional guest services
  • Process Guest orders accurately through a point-of-sale system (register), count money, make change, and process credit card transactions
  • Food preparation and assembly of food products.

Dog Groomer

Pet Smart
10.2022 - 12.2022
  • Managed client retention by providing outstanding customer service to both clients and pets
  • Welcomed pet owners and went over available services, outlined costs, and determined special needs of animals under care to make sure every customer is satisfied with services provided.

Barista

Presotea
07.2020 - 09.2021
  • Developed a pleasant interaction with customers during hectic periods of time to promote a fun and positive environment and ensured customer satisfaction within store
  • Created a wide variety of hot and cold drinks in average shifts with positive customer satisfaction scores
  • Controlled cash and credit card transactions for sales while showing great customer service.

Greeter

Apex Car Wash
04.2020 - 07.2021
  • Displayed friendly and outgoing behavior to create a warm and fun atmosphere for guests
  • Answered any and all customer questions and pointed individuals in right directions
  • Greeted customers with a smile and contributed friendly and knowledgeable service.

Education

Bachelor of Science - Neuroscience

The University of Texas At San Antonio
San Antonio, TX
05.2026

High School Diploma -

Permian High School
Odessa, TX
05.2022

Skills

  • Display maintenance
  • Equipment and store cleaning
  • Coordinating orders
  • Hospitality and professionalism
  • Ability to adapt
  • Exceptional customer service
  • Cash register operations
  • Successful verbal and written communication skills
  • Ability to work in team setting as well as individually
  • Fast and willing learner

Certification

  • Certified in CPR
  • Phlebotomy Certification (CPT)

Timeline

Barista

Starbucks
09.2023 - Current

Ramp Agent

United Airlines
08.2023 - 10.2023

Cast Member-Star Wars: Docking Bay 7 Food and Cargo

Walt Disney World
05.2023 - 07.2023

Dog Groomer

Pet Smart
10.2022 - 12.2022

Barista

Presotea
07.2020 - 09.2021

Greeter

Apex Car Wash
04.2020 - 07.2021

Bachelor of Science - Neuroscience

The University of Texas At San Antonio

High School Diploma -

Permian High School

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Cierra Chavez