Magaly Camarillo
Chicago,IL
Summary
Reliable customer representative offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained many areas and flexible with changing business needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Mariano's
09.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Packaged bagels, muffins and other food items for customer purchase.
Cashier Team Lead
Target
07.2019 - 07.2022
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Managed staffing levels to provide optimal support for cash register operations.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Mentored new team members on sales software system operation.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Resolved escalated customer disputes with special actions such as discounts.
Cashier
Gold Coast Car Wash
04.2019 - 06.2019
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Rigos Grocery
12.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Child Development
City Colleges of Chicago-Richard J Daley College
Chicago, IL05.2024
Skills
- Ability to Adapt
- Problem-Solving Ability
- Communication Skills
- Leadership
- Problem Solving
- Time Management
- Attention to Detail
Certification
Basic Certificate Child Development Pre-School Education
Languages
Spanish
Native or Bilingual
Timeline
Barista
Mariano's
09.2022 - Current
Cashier Team Lead
Target
07.2019 - 07.2022
Cashier
Gold Coast Car Wash
04.2019 - 06.2019
Cashier
Rigos Grocery
12.2018 - 03.2019
Associate of Arts - Child Development
City Colleges of Chicago-Richard J Daley College
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