Detail-oriented professional skilled in effective communication and team collaboration. Committed to optimizing workflows and enhancing customer experiences in fast-paced clinical and retail environments.
Overview
4
4
years of professional experience
Work History
Milk Technician
Children's Wisconsin
Wauwatosa
03.2025 - Current
Measure, mix, fortify, and prepare human milk and infant formula precisely based on physician or dietitian feeding orders.
Use approved equipment and sterile techniques to minimize contamination.
Communicate effectively with nursing staff and clinical teams to confirm orders, clarify changes, and optimize milk use, while minimizing waste.
Assist in training new technicians and help refine milk lab procedures.
Ability to work carefully and efficiently in a fast-paced clinical setting.
Verified patient identification, feeding recipes, volumes, and expiration dates prior to distribution.
Shift Leader
Starbucks
Hales Corners
05.2024 - 02.2025
Supervised daily operations to ensure smooth workflow and customer satisfaction.
Trained new partners on company standards and operational procedures.
Assisted in resolving customer concerns to enhance the overall experience.
Supervised and led employees to maintain productivity and customer service levels.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Delegated work to staff, setting priorities and goals.
Associate Banker
JPMorgan Chase
Milwaukee
09.2021 - 01.2024
Collaborated with team members to enhance customer service experiences continually.
Managed daily cash handling tasks and ensured accuracy in transactions.
Established strong relationships with customers to increase customer loyalty.
Participated in team meetings to discuss performance metrics and strategies for improvement.
Assisted customers by answering banking questions and recommending solutions.