Resourceful Manager offering history of success coordinating and monitoring programs. Over 15 years experiences in case management dealing with the older adult population and their families.
Overview
3
3
years of professional experience
Work History
Senior Manager, Enhanced Care Management
Meals On Wheels Orange County
Santa Ana, CA
01.2024 - Current
Oversee the day-to-day operations of assigned programs and managing and implementing processes.
Ensure Care Coordination participants and referrals are screened for eligibility for additional programs.
Responsible for the program's financial health, ensuring referrals are managed according to budget.
Responsible and ensures that payer contract expectations are met for authorization, clinical reviews, and use of subcontracted agencies and/or services.
Provides management oversight for services provided by Care Coordinators, administration staff, and multidisciplinary members, including psychosocial assessment, crisis intervention, and supportive services for referred patients, families, and staff. Implements programs to meet the patient's and family's psychosocial needs.
Participates in meetings with the hospital, housing and communities.
Responsible to plans interventions and make sure the processes is complete.
Prepare meeting , compiles monthly reports for project assigned.
Care Coordinator Manager
Meals On Wheels Orange County
Santa Ana, CA
01.2021 - 10.2023
Responsible to promotes the benefits of Care Coordination Program and targets potential funding sources to support the program.
Represents Care Coordination Program in the community by attending meetings .
Responsible for all case records, monthly statistics and fiscal records
Responsible for hiring and training Care Navigators, Coaches and maintaining required personnel and certification records.
Responsible to evaluates the performance of department staff Manages, directs and coordinates health, wellness, Therapeutic and Social Programming, and facilities
Responsible for meeting departmental goals.
Education
Bachelor of Arts - Social Work
California State University
Los Angeles, CA
06.2003
Skills
Trained in EPIC, Loopback, SalesForce, Implify and Homeless Management Information System (HMIS) Date Base System
Familiar with Microsoft Excel, Microsoft Work and Power Point
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