Annarosa Alvarado
Chicago,IL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin Donuts
04.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Beauty Advisor
Target
08.2022 - 02.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Store Associate
Primark
06.2021 - 08.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
Associate of Applied Science - Associates of Arts
Morton College
Cicero, IL05.2026
High School Diploma -
Morton East
Cicero, IL09.2021
Skills
- Operations Support
- Customer Service Management
- Client Support
- Team Supervision
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Dunkin Donuts
04.2023 - Current
Beauty Advisor
Target
08.2022 - 02.2023
Store Associate
Primark
06.2021 - 08.2022
Associate of Applied Science - Associates of Arts
Morton College
High School Diploma -
Morton East