Anna Rose Santos
Woodside,NY
Summary
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Mount Sinai Health System
New York, NY
04.2023 - Current
- Maintained current knowledge by participating in professional development courses.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Managed medication inventory by ordering, labeling, and counting stock.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Ensured maintenance of equipment and cleanliness of work areas in compliance with standards.
- Directed calls efficiently, aiding in smooth pharmacy operations.
Food and Nutritional Aide
Mount Sinai West Hospital
New York, NY
03.2019 - 04.2023
- Visits patients and records the individual preferences and diet histories.
- Orients patients on the benefits of following prescribed meal plans.
- Perform a thorough review of patients' dietary needs.
- Prepares meals, taking into account dietary restrictions and special physician instructions.
- Provides input for the development or revision of chart menus.
- Leads the team in safety and sanitation's implementation efforts.
Billing and Collection Manager
Fresh Pond Physical Therapy
Ridgewood, NY
10.2018 - 03.2019
- Responsible for the collection of physical therapy claims for eight branch medical offices.
- Ensures that collection targets are met on a quarterly basis.
- Negotiated settlements with law firms and insurance carriers.
- Confidently and adeptly handled claims denials and appeals.
- Manage all collections in the office. Send out multiple letters, and follow up with several calls to commercial insurance companies, lien cases, and no-fault cases.
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NY02-2017
Skills
- Computer: Microsoft Word, BD Logistics, Microsoft Excel, Epic
- Communication: Verbal communication, Visual display
- Teamwork: Conflict management, listening, reliability, respect
- Analytical: Critical thinking, decision making, logical thinking, problem solving
Certification
- Certified Billing and Coding Specialist - P2k9Wf7
- Certified Pharmacy Technician (CPhT) - 30214129
References
References available upon request.
Timeline
Certified Pharmacy Technician
Mount Sinai Health System
04.2023 - Current
Food and Nutritional Aide
Mount Sinai West Hospital
03.2019 - 04.2023
Billing and Collection Manager
Fresh Pond Physical Therapy
10.2018 - 03.2019
- Certified Billing and Coding Specialist - P2k9Wf7
- Certified Pharmacy Technician (CPhT) - 30214129
High School Diploma -
William Cullen Bryant High School
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