CONNIE LARA
Midlothian,TX
Summary
Administrative professional specializing in meticulous records management and regulatory compliance. Proficient in coordinating operations and processing documentation, delivering high-quality customer service while training staff and implementing corrective actions to ensure data accuracy and operational excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Purchasing Coordinator/Supervisor
UT Southwestern Simmons Cancer Center
Dallas, USA
10.2015 - 05.2026
- Provide exceptional customer service to staff, vendors, healthcare professionals, and stakeholders through telephone, email, and in-person communication.
- Perform high-volume data entry and maintain accurate records in multiple electronic systems while ensuring compliance with institutional policies and regulatory requirements.
- Coordinate daily workflow, scheduling, and operational activities across four satellite locations.
- Process and maintain purchase orders, requisitions, inventory records, audit reports, and other documentation with a high degree of accuracy and attention to detail.
- Maintain confidential records and sensitive information in accordance with federal, state, and organizational regulations.
- Notarize controlled substance audit documentation and compliance records, ensuring accuracy, completeness, and adherence to regulatory standards.
- Communicate and collaborate with multiple departments regarding scheduling, documentation, compliance, and operational needs.
- Utilize Microsoft Excel, Word, Outlook, Epic, and database systems to manage records, generate reports, and track documentation.
- Review reports and records to identify discrepancies and implement corrective actions.
- Train and support new employees on procedures, software systems, workflow processes, and documentation standards.
- Assist management with interviewing, onboarding, personnel documentation, and staff development.
Sterile Compounding Pharmacy Technician
Texas Health Resources Arlington Cancer Center
Arlington, USA
03.2010 - 10.2015
- Maintained accurate electronic records through detailed data entry and documentation.
- Processed patient information, charges, credits, and insurance documentation while ensuring confidentiality and accuracy.
- Verified records and documentation to ensure compliance with organizational policies and procedures.
- Managed multiple priorities in a fast-paced environment while consistently meeting deadlines.
- Communicated effectively with patients, providers, and insurance representatives to resolve issues and obtain necessary information.
Clinical Hub Pharmacy Technician II
PharMerica Long-Term Care
Arlington, USA
06.2008 - 03.2010
- Entered, maintained, and monitored patient records and account information within electronic databases.
- Processed insurance claims and supporting documentation while ensuring accuracy and completeness.
- Coordinated workflow and daily operations between pharmacy and warehouse personnel.
- Assisted customers and healthcare professionals by answering questions and resolving concerns.
- Demonstrated strong organizational skills while managing high-volume administrative responsibilities.
Pharmacy Technician
Baylor University Medical Center
Dallas, USA
08.2005 - 11.2007
- Maintained accurate records and documentation related to patient accounts and medication orders.
- Processed charges, credits, and departmental documentation in accordance with established procedures.
- Worked effectively within a team environment while maintaining confidentiality and accuracy.
Pharmacy Technician Supervisor
Acorn Pharmacy
Dallas, USA
05.2001 - 09.2005
- Demonstrated leadership, organizational skills, and attention to detail in a supervisory role.
- Coordinated employee schedules and maintained accurate timekeeping and payroll records to support operational efficiency.
- Managed documentation and inventory records while streamlining administrative processes for improved workflow.
- Provided exceptional customer service to patients and healthcare professionals in person and by telephone.
- Resolved customer concerns professionally, enhancing patient satisfaction and ensuring smooth office operations.
Education
Some College (No Degree) - Billing And Coding
Penn Foster College
06-2026
High School -
Barbara M. Manns High School
Townview High School Medical Professions Program
Skills
- Customer Service
- Public Relations
- Data Entry
- Records Management
- Document Filing
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Confidential Records Handling
- Multi-Line Telephone Support
- Scheduling
- Calendar Coordination
- Regulatory Compliance
- Written Communication
- Verbal Communication
- Record Auditing
- Documentation Review
- Time Management
- Organization
- Staff Training
- Staff Development
- Problem Solving
- Conflict Resolution
- Notary Services
- Interdepartmental Coordination
- Epic
- BD Logistics
- Pharmogistics
- DoseEdge
- Electronic Records Management
- Document Processing
- Report Generation
- Database Management
Certification
- Texas Notary Public
- Billing and Coding Certification (In Progress)
- PTCB Certified Pharmacy Technician
- Texas State Board of Pharmacy Registered Pharmacy Technician
- TRINU Sterile Compounding (IV)
- Basic Life Support (BLS)
Additional Qualifications
- More than 20 years of experience working in highly regulated environments requiring strict confidentiality and documentation standards.
- Extensive experience reviewing, maintaining, and auditing records for accuracy and compliance.
- Proven ability to communicate effectively with customers, professionals, vendors, and multidisciplinary teams.
- Strong organizational skills with the ability to prioritize multiple assignments and meet deadlines while maintaining accuracy.
Languages
Spanish
Native/ Bilingual
Timeline
Pharmacy Technician Purchasing Coordinator/Supervisor
UT Southwestern Simmons Cancer Center
10.2015 - 05.2026
Sterile Compounding Pharmacy Technician
Texas Health Resources Arlington Cancer Center
03.2010 - 10.2015
Clinical Hub Pharmacy Technician II
PharMerica Long-Term Care
06.2008 - 03.2010
Pharmacy Technician
Baylor University Medical Center
08.2005 - 11.2007
Pharmacy Technician Supervisor
Acorn Pharmacy
05.2001 - 09.2005
Some College (No Degree) - Billing And Coding
Penn Foster College
High School -
Barbara M. Manns High School
Townview High School Medical Professions Program