Annastasia Manutes

Ran front of House as a server and bartender, opened and closed the bar area, mitigated guest conflict through efficient service and empathetic problem solving.

Trained teens and adults on restaurant procedures, food safety, and high quality customer service. Mitigated guest conflict through problem-solving and professionalism and performed/trained on opening duties to prepare the restaurant for the following workday.

Monitored large numbers of people at a time, watching for potential safety concerns and emergency situations. Bridged communication between higher management and pool team and held daily briefings to refresh emergency response skills and prepare for the work day. Prepared and taught swim lessons through an applied curriculum.

Supported the primary teacher by managing behavioral or emotional conflicts between children 2-10. Kept students focused on the lesson plan by adding more personalized experiences/stories as needed.