Summary
Adept at juggling multiple tasks, I excelled in high-pressure environments at Thai Cottage The Woodlands, ensuring top-notch customer service and maintaining a pristine dining area. My strong multitasking ability and effective team collaboration led to enhanced guest experiences, showcasing my hard skill in order management and soft skill in fostering teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Thai Cottage The Woodlands
07.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Volunteer
Bodi Soi Dog
12.2020 - 02.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Fostered healthy interaction between various breeds of dogs through careful supervision during group walks.
- Ensured public safety during dog-walking sessions by adhering to leash laws and maintaining control over potentially aggressive behaviors displayed by certain canines.
- Assisted fellow volunteers in managing difficult or high-energy dogs to ensure a comfortable experience for all participants involved in group outings.
Education
High School Diploma -
05.2024
- Honoree of Computer Science and World History.
- Unite Club Member
- Muslim Association Club Member
- Southeast Asian Club Member
- Extracurricular Activities: WaterPolo, Swimming and Soccer.
High School Diploma -
07.2022
- Completed both my primary and secondary education leaving with my IGCSE Certificate in 10 subjects.
- Awarded the Computer Science Subject Award
- Awarded the Co-ordinated Sciences Subject Award.
- Awarded the Most Improved Student Award.
- Elected to represent my classmates for Student Council in 2020, 2021 and 2022.
- Elected to represent my secondary peers for Prefect in 2022.
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
- Safe Food Handling
- Menu Recommendations
- Memory retention
Certification
- Computer Science IGCSE
- Maths (Extended) IGCSE
- English literature IGCSE
- English Language IGCSE
- Co-ordinated Sciences (Double award) IGCSE
- Business Studies IGCSE
- Art IGCSE
- Physical Education (Coursework) IGCSE
- Duke Of Edinburgh Award (Bronze)
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Waitress - Thai Cottage The Woodlands
07.2023 - Current
Volunteer - Bodi Soi Dog
12.2020 - 02.2022
The Woodlands College Park High School - High School Diploma,
Headstart International School - High School Diploma,