Ann Claire Benson
Brooklyn,NY
Summary
Highly organized Client Liaison possesses strong communication, leveraging over 30 years of industry knowledge to exceed expectations at Duggal Visual Solutions and Peeq Media. Specializes in collaborative design, knowledge of fabrication and construction. Always working towards fostering team unity, and innovative problem-solving. Excels in organizational and project management as well as client education, ensuring project success and long-term customer retention and satisfaction that Duggal Visual Solutions is known for.
Overview
34
34
years of professional experience
Work History
Client Liaison
Duggal Visual Solutions
05.2017 - Current
- Presenting projects with presentations and meetings to bring projects to successful completion to clients satisfaction.
- Serve as primary point of contact for clients during project implementation phases, ensuring their questions were answered promptly and accurately.
- Organize and confirmed client expectations, throughout concept, design and construction of projects.
- Collaborated with internal teams to ensure prompt delivery of products and services, exceeding client expectations through out projects
- Fostered collaborative environments among internal teams and external teams involved in fulfilling client requests by sharing information openly and consistently communicating expectations around deadlines.
- Provided regular progress reports on projects to both clients and management teams, fostering transparency in communication.
- Conduct comprehensive needs assessments for each project tailoring services and designs and offering innovative solutions.
- Maintained detailed records of all client interactions, allowing for easy reference when addressing future needs or concerns.
VP of Sales
Peeq Media
11.1990 - 05.2017
- Developed strong relationships with clients for long-term partnerships and increased customer retention.
- Streamlined internal processes to improve efficiency within the production department, resulting in faster response times for client inquiries.
- Delivered engaging presentations at industry events or conferences, positioning the company as an authority in its field.
Education
Bachelor of Arts - Art History, Criticism, And Conservation
York College of The City University of New York
Jamaica, NYSkills
- 30 years of Industry and Product Knowledge
- Collaborative Design and Production Skills
- Client Support, Relations and Education
- Understanding Customer Needs
- Teamwork and Inclusive Management
- Product Recommendations
- Brand representation
- Organizational and Schedule Management
- Calm and Professional Under Pressure
- Creative Problem Solving
Timeline
Client Liaison
Duggal Visual Solutions
05.2017 - Current
VP of Sales
Peeq Media
11.1990 - 05.2017
Bachelor of Arts - Art History, Criticism, And Conservation
York College of The City University of New York
Similar Profiles
Kalik K.D. HamiltonKalik K.D. Hamilton
Executive Creative Director at Duggal Visual SolutionsExecutive Creative Director at Duggal Visual Solutions
River ChildersRiver Childers
UA AVS Student Helpdesk at Audio Visual SolutionsUA AVS Student Helpdesk at Audio Visual Solutions
Stephen ZulaufStephen Zulauf
Director of Audio Visual at Audio Visual Management SolutionsDirector of Audio Visual at Audio Visual Management Solutions