Anne-Andree Laguerre
Pearl River,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work History
Direct Support Professional Supervisor
ARC Of Rockland
210 N Route 303, Valley Cottage, NY, 10989
03.2019 - Current
- Develop a rapport with residents and cultivate a safe and supportive relationship
- Update resident case notes on a daily basis
- Ensure an appropriate staff-to-client ratio at all times
- Improve staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Maintaine strong relationships with families, providing regular updates on their loved one''s progress and addressing concerns promptly.
- Address behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Conduct regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Collaborate with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
- Assist with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Design and introduce leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Establish and maintaine effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruit, hire and train all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conduct routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
High school diploma -
Spring Valley High School
Bachelor Of - Social Work
Maryville University of Saint Louis
St Louis, MOSkills
- Behavioral support
- Appointment Scheduling
- Patient Management
- Crisis Management
- Care Plan Management
- ADL support
- Case Management
- Progress Documentation
- Medical Records Management
- Critical Thinking
- Decision-Making
- Patient Care Assessment
- Certified in CPR/AED
- Employee Supervision
- HIPAA Guidelines
- Schedule Management
- Staff Supervision
Timeline
Direct Support Professional Supervisor
ARC Of Rockland
03.2019 - Current
High school diploma -
Spring Valley High School
Bachelor Of - Social Work
Maryville University of Saint Louis