Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANNE BETTGER

ANNE BETTGER

Newark,OH

Summary

Unique combination of experience in customer service, sales, and self-motivation. Currently selling role in merchant and treasury management. Cultivating internal partnerships. Several years managing employees and finical reports. In combination with high customer service scores, detail orientated service requests, strong organizational skills, and selling in a face-paced environment.

Overview

7
7
years of professional experience

Work History

Virtual Payment Advisor

PNC Bank
01.2021 - 09.2022
  • Established trust and rapport with colleagues and clients through remote engagement.
  • Cultivate relationships with Business Clients and Branch Partners to grow financial depth while driving sales.
  • Provides innovative solutions to enhance client’s processing and cash management to support retention and growth for long term.
  • Knowledgeable on complex payment needs and solutions while minimalizing internal and external risks.

Relationship Banker

PNC Bank
08.2018 - 01.2021
  • Attend local events as bank representative to establish community relations and generate customer leads.
  • Process sales referrals and promote bank services and products, resulting in 20% branch sales increase.
  • Work with Workplace and Student Banking for local events. While building relationships to bring in all Eco Partners.
  • Resolve business customer problems and offered technical expertise to answer questions and concerns.

Branch Sales & Service Associate II

PNC Bank
03.2017 - 08.2018
  • Recognized region wide by Managers for appointment setting and sales.
  • Long history of high customer service scores.
  • Developed highly effective teams to support branch operations and cultivate customer satisfaction.
  • Promoted diverse array of financial products by continuously acquiring new industry knowledge.

Branch Sales & Service Associate I

PNC Bank
10.2015 - 03.2017
  • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
  • Provided clients with budget management and financial guidance.
  • Assisted in transition of management.
  • Developed several co-workers which lead to their promotions.

Education

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Columbus State Community College
01.2013

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Capital University
01.1999

Skills

  • Customer Experience 10
  • Self – Motivated 10
  • Product Knowledge 9
  • Communication 10
  • Digital Tools 10

Timeline

Virtual Payment Advisor

PNC Bank
01.2021 - 09.2022

Relationship Banker

PNC Bank
08.2018 - 01.2021

Branch Sales & Service Associate II

PNC Bank
03.2017 - 08.2018

Branch Sales & Service Associate I

PNC Bank
10.2015 - 03.2017

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Columbus State Community College

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Capital University

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