Anne Ciocari
Willow Grove,Pennsylvania
Summary
Client service representative with history of delivering reliable information for clients to make informed decisions. Skilled in multitasking , prioritizing tasks, and adapting to changing requirements. Known for effective communication, strong organizational skills, and focus on achieving results. Dependable and collaborative, ensuring smooth operations and positive outcomes.
Overview
26
26
years of professional experience
Work History
Energy Assistant Worker
Commonwealth or Pennsylvania
10.2018 - 04.2025
- Interview in-office clients for program eligibility and assist clients filling out applications
- Process client applications making all necessary verifications including third party verifications
- Request and verify the accuracy of client's documents submitted
- Verify client's income for program eligibility
- Answer crisis hotline assisting clients to resolve heating emergencies timely
- Maintain communication with clients, vendors, landlords during client's application process
Server
Eat N Park Hospitality Group
02.2016 - 10.2018
- Responsible for the set-up, execution, and clean up of college catering functions as a server and/or bartender
Client Service Representative
Advo Inc. (presently Valassis)
05.2001 - 08.2004
- Manage daily activities of multi market accounts
- Communicate with sales team, clients, printers, and associates to ensure client's needs are met and problems are resolved
- Develop and maintain communication with designated contact in client's organization and provide ongoing feedback to sales team and management
- Assess client's marketing needs based on product and target market
- Partner with sales team to determine and execute programs in alignment with the marketing strategies
Quality Control Crewleader
Advo Inc. (presently Valassis)
12.1998 - 05.2001
- Train new route inspectors
- Prepare daily schedules for route inspectors
- Enforce company policy and procedures
- Maximize inspector efficiency by preparing tracking reports and summaries
- Maintain effective relationships with distribution vendors
- Remain point of contact for internal and external clients
- Monitor delivery quality to ensure compliance with local regulations and ordinances
- Follow up on delivery and make corrective actions
Education
No Degree - English January 1995-May 1997
Community College of Philadelphia
PhiladelphiaNo Degree - Math And Education August 1993-February 1994
Muhlenberg College
Allentown, PAHigh School Diploma -
St. Hubert Catholic High School For Girls
Philadelphia, PATimeline
Energy Assistant Worker
Commonwealth or Pennsylvania
10.2018 - 04.2025
Server
Eat N Park Hospitality Group
02.2016 - 10.2018
Client Service Representative
Advo Inc. (presently Valassis)
05.2001 - 08.2004
Quality Control Crewleader
Advo Inc. (presently Valassis)
12.1998 - 05.2001
No Degree - English January 1995-May 1997
Community College of Philadelphia
No Degree - Math And Education August 1993-February 1994
Muhlenberg College
High School Diploma -
St. Hubert Catholic High School For Girls
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