Anne-Claire Roberts
Nashville,TN
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Ludlow & Prime
Nashville, Tennessee
08.2024 - Current
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service by greeting and seating guests promptly.
- Provided exceptional service to high volume of daily customers.
- Informed customers of daily specials and signature menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted in training new servers.
Server
Oak Steakhouse
Nashville, Tennessee
03.2018 - 08.2024
- Promptly greeted and seated guests, ensuring a warm and welcoming dining experience.
- Maintained cleanliness by clearing tables and organizing supplies efficiently.
- Efficiently processed food and drink orders using point-of-sale systems.
- Collaborated with kitchen to ensure timely food preparation and delivery.
- Trained new servers on menu items and service procedures effectively.
- Accurately handled cash transactions while processing guest payments.
- Upsold daily specials to enhance guest experiences.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
Education
Tennessee Technological University
Cookeville, TNSkills
- FOH Management
- Shift management
- Guest engagement
- Task prioritization
- High volume dining
- Exceptional customer service
Certification
- Valid ABC license
Affiliations
- Traveling
- Concerts
- Spending time with friends and family
Timeline
Server
Ludlow & Prime
08.2024 - Current
Server
Oak Steakhouse
03.2018 - 08.2024
Tennessee Technological University