Anne Cost
Liverpool,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN PACT Care Manager
VAMC
Syracuse, 13210
04.2007 - 07.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
RN Intensive Care RN
VAMC
Syracuse, NY
04.2009 - 09.2015
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
Home Infusion Care Nurse
Coram Specialty Infusion Services
Syracuse, NY
02.2013 - 01.2015
- Instructed patients and caregivers in standard care, developed and revised individual plans of care and implemented physician orders.
- Refilled and programmed intrathecal pumps for chronic pain and spasticity patients.
- Conducted pre-discharge patient assessments in hospital or clinic setting when appropriate, submitting all required patient care documentation and reports in timely manner.
- Performed infusion and other skilled nursing care for patients, including patient assessments, monitoring patient response, fulfilling emergency needs and psychosocial support.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Telemetry RN
VAMC
Syracuse, NY
04.2007 - 02.2009
- Observed patient health and side effects from treatments and medications, noting all details in patient chart.
- Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
- Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Education
Associate of Science - Registered Nurse
Onondaga Community College
Syracuse, NY01.2007
Skills
- Patient and family advocacy
- Intravenous therapy
- Preventative health
- Acute care expertise
- IV setup
- Feeding pumps understanding
- Professional bedside manner
- High level of autonomy
- Neurology awareness
- Chronic disease management
- Infection control measures
- Ear, nose and throat care
- Case management
- Patient Assessments
- Performing EKGs
- Patient Management
- Direct Patient Care
- Hospice and palliative care
- Appointment Scheduling
- Tracheostomy Care
- Chest pain management
- Critical care
Certification
- Certified Case Manager
Timeline
Home Infusion Care Nurse
Coram Specialty Infusion Services
02.2013 - 01.2015
RN Intensive Care RN
VAMC
04.2009 - 09.2015
RN PACT Care Manager
VAMC
04.2007 - 07.2023
Telemetry RN
VAMC
04.2007 - 02.2009
Associate of Science - Registered Nurse
Onondaga Community College