Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Anne Cummings

Quakertown,PA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Kimberton Whole Foods
09.2024 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Cashier/Cook/Customer Service

Trolley Barn
02.2023 - 10.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Used POS system to enter orders, process payments and issue receipts.

Barista

Koinonia Cafe
09.2022 - 05.2023
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School Diploma -

Calvary Christian Academy
Philadelphia, PA
06-2024

Skills

  • Problem-solving
  • Positive and professional
  • Physical stamina
  • Hospitality and accommodation
  • Hospitality service expertise
  • Friendly and outgoing

Accomplishments

  • Team Member of the Month of November (2024)
  • Pay Increases
  • Positive Evaluations

Interests

  • Gym Workouts
  • Martial Arts
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Backpacking and Hiking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Music
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Acting and Theater
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • I like trying new recipes and food trends

Timeline

Barista

Kimberton Whole Foods
09.2024 - Current

Cashier/Cook/Customer Service

Trolley Barn
02.2023 - 10.2024

Barista

Koinonia Cafe
09.2022 - 05.2023

High School Diploma -

Calvary Christian Academy
Anne Cummings