Overview
Professional Summary
Work History
Education
Skills
Certification
Languages
Interests
Timeline

Anne Drouillard

Target
2586 Oak St, Highland Park,IL
17
years of professional experience
1
Certification
2
Languages

Dedicated Professional experienced in leadership, community service, and office management. Achieved operational efficiency and service quality through strong organizational, technical, and commercial skills. Focused on event planning and project management while delivering high-impact results through effective team collaboration and adaptability.

Work History

General Merchandise and Clothing Organizer (part-time)

3 Years 11 Months
Target | 10.2022 - Current
  • Organized workspaces to ensure efficiency
  • Engaged with customers to address their needs
  • Reorganized store layout to enhance shopping experience and inspiring
  • Organized backroom inventory to support accurate replenishment and fast merchandise flow. 2. Maintained zoning standards across sales floor to improve guest shopping experience.
  • Provided emotional support and companionship to clients.

Business Manager/CEO

12 Years 2 Months
Paul Jean Alix Import-Export | 11.2009 - 01.2022
  • Managed office operations and administration to support overall business functions
  • Ensured high standards of service quality and operational efficiency
  • Built and maintained strong relationships with customers and suppliers
  • Managed purchasing processes to ensure timely and cost-effective procurement of goods.
  • Collaborated with and led staff to meet and exceed organizational goals
  • Negotiated supplier and client agreements, securing favorable terms and supporting profitable trade relationships.
  • Analyzed sales performance and market trends, adjusting sourcing strategies to improve commercial results.
  • Led vendor communication and issue resolution, strengthening service reliability across supply chain activities.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.

Delivery

3 Years 2 Months
UPS | 10.2016 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Education

Certificate - Business Management

INAGHEI | Port-au-Prince, Haïti | 06-1998

Certificate - Bible Study

IEBI | Paris, France | 05-2020

ESL - English as a second language

College of Lake County | Grayslake | 01-2025

Associate of Science - Office Management certificate

College of Lake Country | Grayslake, IL | 12-2026

Skills

Effective communication
Fluent in English
French
Haitian Creole
Scheduling
Meeting coordination
Inventory management
Stock organization
Proficient with Microsoft Office
Spreadsheet management
Attention to detail
Strong communication skills
Fluent in English
French
Haitian Creole
Flexible availability
Flexible schedule
Collaborative teamwork
Team leadership
Merchandise display
Customer engagement
Client advising
Staff collaboration
Community engagement
Event coordination
Event setup
Meeting planning
Appointment setting
Work ethic
Logistics coordination
Team leadership
Leadership
Time management
Valid Driver's license
Volunteer coordination
Stakeholder communication
Product merchandising
Appointment setting
Staff collaboration
Customer retention
Expense management

Certification

  • General Office Technology, College of Lake County - 2026

Languages

English
Professional Working
French
Full Professional

Interests

Community Cleanup
Youth mentor
providing guidance and support to empower the next generation of leaders.
Volunteer Work
Participating in fundraising events to support local charities
schools
or community projects.

Timeline

General Merchandise and Clothing Organizer (part-time)

Target
10.2022 - CurrentRead More

Delivery

UPS
10.2016 - 12.2019Read More

Business Manager/CEO

Paul Jean Alix Import-Export
11.2009 - 01.2022Read More

IEBI

Certificate from Bible Study
Read More

INAGHEI

Certificate from Business Management
Read More

College of Lake County

ESL from English as a second language
Read More

College of Lake Country

Associate of Science from Office Management certificate
Read More
Anne Drouillard