Makenzy Havican
Cypress,CA
Summary
Join a strong team to help grow and learn new experience
Dedicated student and professional, experienced in customer service. Strong math and computer skills. Looking to learn new skills and bring a positive attitude. Strong work ethic.
Overview
8
8
years of professional experience
Work History
Preschool Teacher
OC Kids Childcare
03.2022 - 04.2024
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Organized and supervised large and small group activities.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
Hennessey’s Tavern
01.2021 - 01.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Manager
Pacific Organic Popsicles
01.2016 - 01.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature items.
- Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
Kid’s Club Associate
Chuze Fitness
01.2017 - 01.2020
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Encouraged children's emotional and social development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
- Collaborated with parents to create individualized behavior management plans aimed at promoting self-regulation and social skills development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
Psychology
California State University, Long Beach
Skills
Supply Management
Time management abilities
Communication and Interpersonal Skills
Activities
- Coaching youth soccer
- Leading youth soccer camps
- Leading children in bible school
Timeline
Preschool Teacher
OC Kids Childcare
03.2022 - 04.2024
Server
Hennessey’s Tavern
01.2021 - 01.2022
Kid’s Club Associate
Chuze Fitness
01.2017 - 01.2020
Manager
Pacific Organic Popsicles
01.2016 - 01.2021
Psychology
California State University, Long Beach