Makenzy Havican
Cypress,CA
Summary
Join a strong team to help grow and learn new experience
Dedicated student and professional, experienced in customer service. Strong math and computer skills. Looking to learn new skills and bring a positive attitude. Strong work ethic.
Overview
8
8
years of professional experience
Work History
Preschool Teacher
OC Kids Childcare
03.2022 - 04.2024
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Organized and supervised large and small group activities.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
Hennessey’s Tavern
01.2021 - 01.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Manager
Pacific Organic Popsicles
01.2016 - 01.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature items.
- Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
Kid’s Club Associate
Chuze Fitness
01.2017 - 01.2020
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Encouraged children's emotional and social development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
- Collaborated with parents to create individualized behavior management plans aimed at promoting self-regulation and social skills development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
Psychology
California State University, Long Beach
Skills
Activities
- Coaching youth soccer
- Leading youth soccer camps
- Leading children in bible school
Timeline
Preschool Teacher
OC Kids Childcare
03.2022 - 04.2024
Server
Hennessey’s Tavern
01.2021 - 01.2022
Kid’s Club Associate
Chuze Fitness
01.2017 - 01.2020
Manager
Pacific Organic Popsicles
01.2016 - 01.2021
Psychology
California State University, Long Beach