Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne Garry

Conshohocken,PA

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Personable and dedicated Customer Service Representative with extensive experience for 25 years. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships for over 25 years

Overview

16
16
years of professional experience

Work History

Customer Service Representative

LSA
Horsham, PA
10.2017 - 07.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Customer Service Representative

Member Solutions Inc.
Hatboro, PA
06.2008 - 07.2016
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Made outbound calls to obtain account information.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

High School Diploma -

Springfield Twp High School
Erdenheim, PA
06-1973

Skills


  • Scheduling
  • Inbound and outbound
  • OJT assistance

  • Positive and Professional
  • Credit Card Payment Processing
  • Courteous Demeanor
  • Complaint Handling

Timeline

Customer Service Representative

LSA
10.2017 - 07.2024

Customer Service Representative

Member Solutions Inc.
06.2008 - 07.2016

High School Diploma -

Springfield Twp High School
Anne Garry