Anne Jaboin
Brooklyn,NY
Summary
Proven Clerical Associate and Front Desk Security with a track record of enhancing operational efficiency and ensuring safety. Skilled in data entry and CCTV surveillance, I excel in maintaining confidentiality and emergency response. Demonstrated ability to improve customer relations and team collaboration, embodying superior customer service and critical thinking.
Overview
7
7
years of professional experience
Work History
Clerical Associate
Health and Hospitals Corporation
New York, NY
03.2024 - Current
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Prepared and edited documents to produce precise, accurate and professional communication.
Front Desk Security
Allied Universal
New York, NY
11.2021 - 04.2024
- Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
- Prevented potential thefts or vandalism by identifying suspicious activity and taking appropriate action as per company guidelines.
- Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
- Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.
Clerical Associate
Aerotek
Brooklyn, NY
08.2019 - 07.2021
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Front Desk Security
Summit Security
New York, NY
10.2017 - 08.2019
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
Education
Certificate - Nursing
Transition Career Institute
Queens, NY06.2016
Diploma -
Urban Action Academy
Brooklyn, NY06.2014
Skills
- Report Preparation
- Expense Reporting
- Document Management
- Faxing Documents
- Incident Reporting
- CCTV Surveillance
- Detail Oriented
- Superior customer service
- Emergency Response
- Access Control
- Complex Problem-Solving
- Conflict de-escalation
- FLUENT IN LANGUAGE
- Visitor tracking
- Access Control Management
- Critical Thinking
- Data Entry
- Customer Relations
- Call center experience
- Complaint resolution
- Follow-up skills
- Microsoft Outlook
- Team Development
Languages
Haitian Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Clerical Associate
Health and Hospitals Corporation
03.2024 - Current
Front Desk Security
Allied Universal
11.2021 - 04.2024
Clerical Associate
Aerotek
08.2019 - 07.2021
Front Desk Security
Summit Security
10.2017 - 08.2019
Certificate - Nursing
Transition Career Institute
Diploma -
Urban Action Academy