Anne Johnson
Matthews,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Cashier
Cinemark Theaters
Matthews, NC
11.2022 - Current
- Used suggestive selling techniques to promote add-on sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier
Chef'store
Charlotte, NC
03.2021 - 09.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customers' questions and provided information on store procedures or policies.
- Processed sales transactions to prevent long customer wait times.
- Answered customer inquiries regarding store policies and procedures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed other duties as assigned by management.
Education
High School Diploma -
David W Butler
Matthews, NC06-2019
Associate of Science - Biology
Cpcc
Matthews, NCSkills
- Payment Processing
- Returns Processing
- Payment Collection
- Cash Handling
- Customer Assistance
- Cash Register Operation
- Customer Service
- POS Systems
- Product Knowledge
- Scanner Operations
- Currency Counting
- Time Management Skills
- Merchandise Restocking
- Loyalty Program Promotion
- Complex Problem-Solving
- Liquor Law Compliance
- Issue Resolution
- Staff Mentoring
- Cleaning and Sanitizing
Affiliations
- Bee keeping
- Hiking
- Reading
- Gardening
Languages
English
Full Professional
References
References available upon request.
Timeline
Cashier
Cinemark Theaters
11.2022 - Current
Cashier
Chef'store
03.2021 - 09.2022
High School Diploma -
David W Butler
Associate of Science - Biology
Cpcc