Anne Leach
Wheaton,IL
Summary
I am very dedicated to customer service and ensuring the best experience for all clients, no matter the location. I have experience in multitasking and have great problem-solving abilities. I am skilled in oral and written communication, I am an active listener, and I have experience in handling client concerns.
Overview
5
5
years of professional experience
Work History
Hair Stylist
Lee's Barbershop
01.2023 - Current
- Supported reception desk, answered telephone, scheduled appointments, checked clients out, handled money transactions
- Built strong and lasting rapport with clients
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hair Stylist
Independent Contractor
01.2021 - 01.2023
- Supported reception desk, answered the telephone, scheduled appointments, handled money transactions
- Built strong and lasting rapport with clients
- Educated clients about products and self-maintenance for healthy hair
Receptionist Shift Manager
Countryside Veterinary Center
07.2018 - 12.2021
- Trained and mentored new employees to maximize team performance.
- Answered telephone, corresponded through email, scheduled appointments, handled transactions, processed insurance claims
- Cooperated with doctors to ensure immediate medical attention for emergencies
- Filled medication requests
Education
Bachelor of Science - Nursing
Chamberlain University
Addison, IL01.2026
High School Diploma -
Wheaton Warrenville South High School
Wheaton, IL06.2012
Skills
- Operated multiple POS systems
- Efficient in Microsoft Word, Excel, PowerPoint
- Scheduling/Cancelling appointments
- Handling transactions/processing insurance claims
- Corresponding through email
- Building client relationships
- Staff training
- Product recommendations
Timeline
Hair Stylist
Lee's Barbershop
01.2023 - Current
Hair Stylist
Independent Contractor
01.2021 - 01.2023
Receptionist Shift Manager
Countryside Veterinary Center
07.2018 - 12.2021
Bachelor of Science - Nursing
Chamberlain University
High School Diploma -
Wheaton Warrenville South High School